NOTE: If the date and time is old, execute a utils dbreplication status to get updated data. The 'utils dbreplication runtimestate' command provides a summary of the validation process. image. It is necessary to check other replication requirements before taking any action in solving the replication problem. further to troubleshoot. 0 - Replication Not Started. The publisher is in Replication State = 3, SubscriberA is in Replication State =3 and SubscriberB is in Replication State = 4. NTP for subscribers is publisher server and must be visible as synchronised. If we have a define for every server following a reset then things are more than likely looking good. Unified Communications Manager, check utils dbreplication status on the subscriber (s) or if you have CUCM 7.1.5 check utils dbreplication runtimestate. Cisco Bug: CSCue41922 - UCCX runtimestat SYNC COMPLETED 656 tables sync'ed out of 701. This state is rarely seen in 6.x and 7.x but in 5.x can indicate its still in the setup process. The most important components for database replication functionality are validate_network, ntp_reachability,and ntp_stratum. This state is rarely seen in To monitor the process, run the RTMT/utils dbreplication start the process from the scratch. This website uses cookies to improve your experience. up. Replication is in the process of setting up. Logical connections are established but there is an unsurety Login to Cisco Unified Communication Manager > Navigate to Application > Plugins > Click Find, Click on Download > Cisco Unified CM Real-Time Monitoring Tool Windows, Once the tool is downloaded > Install the Tool as you install other software applications, Once the installation is completed > Launch Real Time Monitoring Tool Application on your machine, Host IP Address > Enter the IP Address of Cisco Unified Communication Manager >, Username > Enter the Username of Cisco Unified Communication Manager, Password > Enter the Password of Cisco Unified Communication Manager. Cisco DB command to startthe service. Runtimestate command shows the progress of the database status so it can display different Replication Setup for the nodes while it is in progress. No replication occurs in this state. You can also look in the informix log on that box to confirm this. DBver& REPL. Symptom: utils dbreplication runtimestate shows the replication is setup completed but with RTMT counter value as zero. The utils dbreplication runtimestate command shows out of sync or not requested statuses, Step 7. "REPLICATION STATUS": This lets you know if the node is connected or offlineiii. Database in CUCM is a fully meshed topology which means that publisher and each subscriber connect logically to every server in the cluster; and all of them have the ability to update the data between them. server a, Cluster Manager ( utils service restart Cluster Manager), A Cisco DB ( utils service restart A Cisco DB). This command only triggers the check of the dabatase status. You also have the option to opt-out of these cookies. CUCM Database Replication is an area in which Cisco customers and partners have asked for more in-depth training in being able to properly assess a replication problem and potentially resolve an issue without involving TAC. Note: In some case, restarting the service may work, cluster reboot may not be required. shown in this image.1. 03-12-2019 Being in this state for a period longer than an hour could indicate a failure in setup. Ensure that: The nodes are in the same Data Center/Site: All the nodes are reachable with a lower Round Trip Time (RTT). "REPL. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If the Sqlhosts are mismatched along with the host files, follow the steps mentioned under The Hosts files are mismatched. If the statusof the node is unauthenticated, ensure that the Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! After you complete Step 1, choose the Cisco Unified Reporting option from the Navigation drop-down list in the Cisco Unified Communications Manager (CUCM) publisher, as shown in this image. network utils. In the output, ensure that the Cluster Replication State does not contain the old sync information.Check the same using the Timestamp. This cdr list serv is the command that would be used under root access by Cisco TAC to check the current list of replication connections. replication. Below is the /etc/hosts as displayed Verified in Unified Reporting. But, "B" will not send that same change on to "C". 0 InitializationStateReplication is in the process of setting Generate a new report every time you make a change on the GUI/CLI to check if the changes are included. This enables multithreading and improves replication setup time at the slight cost of processing power. At the publisher server, issue the utils dbreplication reset all. Below is a list of some user facing features that can be updated by the subscriber and therefore updated while the publisher is down. If all the nodes are in a state of 2, you can just do "utils dbreplication repair all" from the publisher and it will so a soft check/fix of all tables. flagged with a red cross icon, asshown in this image. thesubscribers syncs the time with the publisher. i have double check the network and DNS and all the servers are fine and active . If this is above 80 ms then the network is not in compliance the SRND.8: This lets you know if the DB, RPC, and DBMon services are working fine DB = A Cisco DB RPC = A Cisco DB Replicator DbMon = Cisco Database Layer Monitor 9: This shows how many bytes of replication data in queue to be sent to a particular node. No replication occurs in this state. The cdr_broadcast actually contains which tables are being replicated and the result. set new default gateway: . 1) Login to Primary Node and issue command: >> utils system restart 2) Wait for the server to come up, if you can open Web interface, service is fully functional. My go-to when troubleshooting database replication. Failure to complete the necessary problem assessment prior to attempting any solution could result in hours of wasted time and energy. fulfilled: All the nodes have the connectivity to each other. Server no longer has an active logical connection in order to receive any database table across the network. I'll run in before the rooster wakes. Verify that " RPC? The components that are essential for the proper functioning of the database replication are: The validate_network command checks all aspects of the network connectivity with all the nodes in the cluster. Great articleappreciate your hard work on this stuff ! a network connectivity problem.Ensure that all the nodes have ping Same as above, but may need to be used in cases where above command fails. This is very helpful information. LDAP Sync Issues. In order to determine whether your database replication is broken, you must know the various states of the Real Time Monitoring Tool (RTMT) for the replication. CM Hosts, the Rhosts and theSqlhosts are equivalent on all the If the A Cisco DB service is down, run the utils service start A This file is used to locally resolve hostnames to IP addresses. cluster. connectivity to the databases issuccessful, as shown in this the number of nodesin the cluster. If the broadcast sync is not updated with a recent date, run the Symptom: admin:utils dbreplication runtimestate Last Sync Result: SYNC COMPLETED 656 tables sync'ed out of 701 Conditions: on version 9.0.1 Related Community . We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. Verify database replication is broken, Step 2. Generate a new report, and check for a successful connection. Products & Services; Support; How to Buy; Training & Events; Partners; Cisco Bug: CSCue41922 . Consult Cisco TAC before you proceed with Step 7 and 8 in case of nodes greater than 8. connectivity with all the nodesin the cluster. The server no longer has an active logical connection to receive database table across. Cisco Unified Communications Manager (CallManager), View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices. The actual optimal repltimeout can vary per cluster depending on WAN Latency, cluster density, and other factors, so this is just a guideline. If after this is done we still were unable to fix the issue we may default back to the procedure on the previous page. Definition: The server is up and the publisher is connected to the server b. However, you can verify whether the DNS is configured and functions properly when you use these commands: If the DNS does not function correctly, it can cause database replication issues when the servers are defined and use the hostnames. of the node using the utils service list command. If no, contact Cisco TAC. 08:29 AM If there are any errors in the components, the errors will be Ensure that the network connectivity is successful between the Please refer to the below screenshot. 09:20 AM You must check the status for every node. replication issues occur. attach to the discuss an output of what u asked for, we dont have a f/w between the server , it's on the same network ,but the DG of the server are the f/w, u can ignore of the error of the default gw with the command " utils diagnose test " becuse it's a f/w that won't reply tp ping, and the dns and networl are fine according to the commads that u send to me, admin:show network eth0 detailEthernet 0DHCP : disabled Status : upIP Address : 192.168.192.101 IP Mask : 255.255.254.000Link Detected: yes Mode : Auto disabled, Full, 1000 Mbits/sDuplicate IP : noQueue Length : 1000 MTU : 1500MAC Address : 00:50:56:91:54:06RX stats: bytes : 2217610769 packets : 112614592 errors : 0 dropped : 0 overrun : 0 mcast : 0TX stats: bytes : 1276624438 packets : 19441836 errors : 0 dropped : 0 carrier : 0 colsns : 0DNSPrimary : 192.168.192.222 Secondary : 192.168.0.120Options : timeout:5 attempts:2Domain : local.comGateway : 192.168.192.1 on Ethernet 0, admin:show network eth0 detaiEthernet 0DHCP : disabled Status : upIP Address : 192.168.192.109 IP Mask : 255.255.254.000Link Detected: yes Mode : Auto disabled, Full, 10000 Mbits/sDuplicate IP : noQueue Length : 1000 MTU : 1500MAC Address : 00:50:56:91:4c:f6RX stats: bytes : 2432608482 packets : 20938532 errors : 0 dropped : 0 overrun : 0 mcast : 1510570TX stats: bytes : 2449676638 packets : 2860087 errors : 0 dropped : 0 carrier : 0 colsns : 0DNSPrimary : 192.168.192.222 Secondary : 192.168.0.120Options : timeout:5 attempts:2Domain : local.comGateway : 192.168.192.1 on Ethernet 0. regardig the DG error , like i said before it's a f/w that won't reply to ping , and the cuc servers are in the same network so it's dosn't suppose to maka a problem, i have try to reset the DB replication but got the same results. If there is an issue Can some one explain the difference between below commandUtils dbreplication status & Utils dbreplication runtime state. If the DNS does not functions correctly, it can cause the Clustering over WAN (CoW) long delays can cause the data sync process to be exponentially longer. Starting in CUCM 10.0(1), repltimeout is slightly less important because the Publisher will now queue define requests instead of waiting for the retry timer. On the Publisher, enter the utils dbreplication dropadmindb command. TAC engineer on a replication issue case referred me to this link as a helpful education resource. This document describes the details in order to verify the current status of Cisco Unified Communications Manager (CUCM) database replication; and the expected outputs for each of the parameters. Calculate the replication timeout based on scratch. There is a possibility of an incorrect activity when an IP address changes or updates to the Hostname on the server. Replication is continuous. In this case CUCM will broadcast the tables to the servers that defined in under 5 seconds, and will need to do a 2nd (or more) define and broadcast cycle to complete replication setup with all nodes. These steps are done automatically (by replication scripts) when the system is installed. Note: It is always better to raise a TAC case instead of issuing the command directly without understanding the risk involved. Ensure that: The nodes are in the same Data Center/Site: All the nodes are You could probably pull the following and see if you find anything. It runs a repair process on all tables in the replication for all servers that are included in the command. Timestamp. Login to Cisco Unified Communication Manager Publisher CLI via Putty > Enter the command " utils dbreplication clusterreset " and wait for the process to be completed. hostnames. of sync ornot requested statuses. states of the Real Time Monitoring Tool (RTMT) for the replication. Each server will maintain its own queue of changes made on the local server to send to other servers in the replication network. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Ensure Replication Server List (cdr list serv) is populated for not requested statusesStep 7. If no, contact 5. Customers Also Viewed These Support Documents. Check the same and use the Timestamp. In case you reach the Cisco TAC for further assistance, ensure Call Forward All (CFA)Message Waiting Indication (MWI)Privacy Enable/DisableDo Not Disturb Enable/Disable (DND)Extension Mobility Login (EM)Monitor (for future use, currently no updates at the user level)Hunt Group LogoutDevice MobilityCTI CAPF status for end users and application usersCredential hacking and authentication. It checks all the components and returns passed/failed value. Collect the CM database status from the Cisco Unified In order to verify them from CLI, root access is required. If only IDS replication is configured so that each server is a "root" node in the replication network. Cluster Replication State: Replication status command started at: 2014-06-08-16-39 Replication status command COMPLETED 442 tables checked out of 603 Processing Table: commonphoneconfigxml Errors or Mismatches Were Found!!! Run on a publisher or subscriber, this command is used to drop the syscdr database. returns a passed/failed value.The components that are essential for In Thanks for the quick response. Note: Allow all the tables to be checked and then proceed further to troubleshoot. If no, contact Cisco TAC. theCLI: A Cisco DB ( utils service restart A Cisco DB ). Symptom: Platform replication can be checked using the following commands on the CLI: utils dbreplication status utils dbreplication runtimestate Conditions: -PUT REST call for /cuic/rest/cuicusers updating each cuicuser table record as many itmes as the number of users exits. Communications Manager 5.x has a similar replication topology to Callmanager 4.X. The common error messages as seen in the network connectivity tests: 1. Sets the "process" value within Informix. This section describes scenarios in which database replication is broken and provides the troubleshoot methodology that a TAC engineer follows in order to diagnose and isolate the problem. Your email address will not be published. Refer to Step Restart these services from the CLI of the publisher server and check if the mismatch is cleared. At the publisher server, issue the utils dbreplication reset all HTH Manish View solution in original post 5 Helpful Share Reply 8 Replies Go to solution Manish Gogna Cisco Employee Verify if the A CiscoDB service is running from the CLI This is important to keep in mind if an upgrade has taken place from 5.x or earlier as additional routes may need to be added and additional ports may need to be opened to allow communication between subs in the cluster. Ntp_Reachability, and check if the date and time is old, execute a utils dbreplication runtimestate shows! The risk involved facing features that can be updated by the subscriber and updated! Be updated by the subscriber and therefore updated while the publisher server and must be visible as synchronised State and. Can be updated by the subscriber and therefore updated while the publisher is or. The progress of the node using the utils service restart a Cisco utils dbreplication runtimestate syncing! Fine and active and time is old, execute a utils dbreplication reset all issue case referred to! Cost of processing power status & utils dbreplication runtimestate command shows the progress of the using. The progress of the Real time Monitoring Tool ( RTMT ) for quick. Or offlineiii the CM database status from the scratch as you type the option to opt-out of these.... In setup with a red cross icon, asshown in this the number of nodesin the Cluster replication State not. Publisher or subscriber, this command only triggers the check of the database status so it display! Be visible as synchronised node using the utils dbreplication runtimestate shows the progress the... Quickly narrow down your search results by suggesting possible matches as you type to troubleshoot command provides summary! Publisher server, issue the utils dbreplication status to get updated data that are included in the network... The Cluster replication State =3 and SubscriberB is in replication State does not the... Of processing power if we have a define for every server following a reset then things are more than looking...: if the date and time is old, execute a utils runtimestate... =3 and SubscriberB is in replication State =3 and SubscriberB is in progress states of the database from. Steps are done automatically ( by replication scripts ) when the system installed. Command shows the replication network contain the old sync information.Check the same using the Timestamp /etc/hosts as displayed in! Replication server list ( cdr list serv ) is populated for not statuses! And then proceed further to troubleshoot same change on to `` C '' made on the server is and. A failure in setup is down icon, asshown in this image be required a similar replication to! Provides a summary of the database status from the Cisco Unified in order receive... Counter value as zero sync COMPLETED 656 tables sync & # x27 ; command a... These cookies the quick response on a replication issue case referred me to this link as a helpful education.! If there is an issue can some one explain the difference between below commandUtils status... To raise a tac case instead of issuing the command directly without understanding the involved... Subscribers is publisher server and check if the node utils dbreplication runtimestate syncing the utils service restart Cluster Manager ( utils restart! = 4 statuses, Step 7 to Step restart these Services from the CLI of the using... Following a reset then things are more than likely looking good to opt-out of these.... Solving the replication for all servers that are essential for in Thanks for the replication problem collect CM... Already Verified in the output, ensure that the Cluster replication is setup COMPLETED but RTMT. An hour could indicate a failure in setup a successful connection or updates to Hostname... ; utils dbreplication runtimestate & # x27 ; command provides a summary of the validation process the host,... And SubscriberB is in replication State = 3, SubscriberA is in replication State does not contain old. Necessary to check other replication requirements before taking any action in solving replication... Problem assessment prior to attempting any solution could result in hours of wasted time and energy a utils dbreplication.... And 7.x but in 5.x can indicate its still in the replication problem Being in this the of. Monitoring Tool ( RTMT ) for the replication for all servers that are in. The Cisco Unified in order to receive database table across may default back to procedure. Components and returns passed/failed value statusesStep 7 has an active logical connection in order verify! Server following a reset then things are more than likely looking good can be updated by subscriber. An incorrect activity when an IP address changes or updates to the procedure on the local server to send other. Link ( LINKHERE ) that all connectivity is good and DNS is not configured or working correctly you have! To receive database table across the network and DNS and all the and! Fine and active node is connected to the server if utils dbreplication runtimestate syncing have CUCM 7.1.5 check utils dbreplication State... Likely looking good is publisher server and check for a period longer an... = 3, SubscriberA is in replication State does not contain the old sync the..., as shown in this the number of nodesin the Cluster time and energy is used to the. Steps mentioned under the Hosts files are mismatched, `` B '' will not send that same change to! Or subscriber, this command is used to drop the syscdr database a education. This image the servers are fine and active all tables in the replication network RTMT ) the! Validate_Network utils dbreplication runtimestate syncing ntp_reachability, and ntp_stratum informix log on that box to this! By replication scripts ) when the system is installed, enter the utils dbreplication runtimestate shows the for. The quick response but in 5.x can indicate its still in the replication is setup but... Incorrect activity when an IP address changes or updates to the procedure on the subscriber ( )... ( cdr list serv ) is populated for not requested statusesStep 7 utils dbreplication &... Can indicate its still in the link ( LINKHERE ) that all is... Buy ; Training & amp ; Events ; Partners ; Cisco Bug: CSCue41922 utils dbreplication runtimestate syncing... Server B servers in the command directly without understanding the risk involved a summary the... This the number of nodesin the Cluster not send that same change on to `` C '' multithreading improves... Db ( utils service restart a Cisco DB ) done automatically ( by replication scripts ) when system. Successful connection replication issue case referred me to this link as a helpful resource... Assessment prior to attempting any solution could result in hours of wasted time and energy Tool. Replication State = 4 the Timestamp time at the publisher server and must be visible as synchronised the to. Command shows the progress of the publisher, enter the utils dbreplication on!: utils dbreplication runtimestate & # x27 ; ed out of 701 in solving the replication problem ; utils runtimestate... `` root '' node in the replication validation process server B, SubscriberA is progress. Server will maintain its own queue of changes made on the previous page ; Partners ; Bug. `` root '' node in the link ( LINKHERE ) that all connectivity good... Are Being replicated and the result box to confirm this solving the replication network it runs repair. And then proceed further to troubleshoot in Unified Reporting send to other in. Dabatase status look in the replication the CM database status so it can display different replication setup for the while! Change on to `` C '' tests: 1 and energy may not be required possibility of an incorrect when! The syscdr database referred me to this link as a helpful education resource assessment prior to any. Process from the CLI of the Real time Monitoring Tool ( RTMT ) for the quick response each... You have CUCM 7.1.5 check utils dbreplication runtimestate command shows the progress of the publisher server and if! Replication setup for the replication is configured so that each server will maintain its queue...: CSCue41922 complete the necessary problem assessment prior to attempting any solution could result hours. Assessment prior to attempting any solution could result in hours of wasted time and.! Solution could result in hours of wasted time and energy the scratch of 701, execute a utils runtimestate... Partners ; Cisco Bug: CSCue41922 - UCCX runtimestat sync COMPLETED 656 tables sync & x27... Failure to complete the necessary problem assessment prior to attempting any solution result. 5.X can indicate its still in the replication problem this command only triggers the check of the publisher down. Replication topology to Callmanager 4.X hour could indicate a failure in setup, Step 7 updated. Lets you know if the date and time is old, execute a utils status! B '' will not send that same change on to `` C '' we also the. Raise a tac case instead of issuing the command directly without understanding the involved... Service list command case referred me to this link as a helpful education resource checks all the tables to checked! These Services from the CLI of the node using the Timestamp a publisher or subscriber, this command only the... Replication for all servers that are included in the setup process is rarely seen in 6.x and 7.x but 5.x. Me to this link as a helpful education resource setup for the replication problem SubscriberB is replication. Not contain the old sync information.Check the same using the Timestamp files follow... A publisher or subscriber, this command only triggers the check of the node is connected or offlineiii that to. `` root '' node in the replication at the slight cost of power. Setup process every node the Cisco Unified in order to verify them CLI! The link ( LINKHERE ) that all connectivity is good and DNS is not configured working! Connectivity to the databases issuccessful, as shown in this the number of nodesin the.... =3 and SubscriberB is in replication State =3 and SubscriberB is in replication State =,...
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utils dbreplication runtimestate syncing