You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. Follow this link to sign up for DAS Advance. If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. Yes, a child under three years old can still receive a DAS pass. Remove the accessibilty icon while viewing the site. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. In order to save your favorite items, you'll need to create an account. Hi, I have 2 autistic children and will be applying for DAS later this year. Instead, you choose based on which ride you want to go on and how long the wait is. There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis. You can spend the time anywhere in the park and then return to enjoy the ride. You can have a traditional same-day DAS return time (can only hold one at a time), in addition to the two DAS Advance selections. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. The DAS is valid for up to 60 days, according to the Disney website. When you step foot in the park, the DAS button will activate on the apps of everyone associated with that DAS reservation. Disney will eventually figure it out. Some people with ADHD or autism qualify for DAS. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. Color me confusedyou want a DAS but your concern "isn't wait times"? The maximum is six guests per DAS. Already inside Magic Kingdom? If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. Do they make exceptions for the number allowed in a party? For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. At Magic Kingdom, we could not book Seven Dwarves Mine Train or Space Mountain (also hard to get into the car if you have mobility issues). We decided to wait, and were glad we did because we didnt need Genie+. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . This includes guests with both visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park experience. Hi there. To register in advance, you can go directly to Disneyland's website. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. It depends on the length of your ticket. These are two major updates to the program that we believe will make touring the parks much more enjoyable for anyone who has used it in the past and still found themselves crossing back and forth to visit attractions on either side of the park. For families traveling with a loved one with autism or a related sensory disability, the DAS offers a way to enjoy attractions without waiting in a crowded, often overwhelming space. If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? It wasn't until Disney changed the policy to "physical disabilities don't qualify for DAS" that people stopped doing it. Is the new Genie + the same as a DAS pass? Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. You can have both advance selections and return times active at the same time. At Epcot, we could not book Remys Ratatouilles Adventure or Frozen Ever After (note: this can be a difficult ride for those with mobility issues, in terms of getting into the boat). Trying to get to the parks early has always proven to be a good strategy. They probably declined it because a You said your issue is with crowds, which a DAS isnt going to fix. Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? Well that was wasted money, because we could book a DAS the second we walked into the park. Compare predicted crowd levels by day up to 1 year in advance! Thank you. We tried calling Disability Services at (407)-560-254 to confirm. Test Track was closed during our 8-9 pm window at Epcot. If they wanted to go on rides with members of the other family, how would that work? We found we were able to go on all the rides we could handle (unless they were closed) with the DAS. Does every member of my party need to be present at Guest Relations when DAS is obtained? You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. Once RC was in her seat, the scooter sat to the side until the ride was over. Thanks for this great article its super helpful as coming from the UK a lot of the detail is omitted from the Disney site we access. This is separate from the Advance Selections, which you can have two per day. Note that the person holding DAS must meet the height requirements of the ride. At the time of the launch, this service will only be available in English, so this is important to keep in mind if English isnt your native language. Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. The Disney Disability Access Service (DAS) is a card they issue. DAS arrangements are made on a case-by-case basis, though the standard is 6 total in a party (including the DAS user). Walt Disney World, At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. Thanks so much! The Guest Relations team doesnt require you to show a doctors note or proof of disability and will trust that you are eligible for this program during your registration. Guest Services is located outside of the gates near the monorail entrance. She lives and works in Orlando so visits frequently. And leave 20 minutes before the nighttime shows. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is a program Walt Disney World offers to those who need assistance while visiting the Parks. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. You can still sign up for DAS in person at the parks! You can return to Soarin to use that DAS any time until closing. If you are traveling with a larger party, then you could get DAS for both and split the party so that everyone is covered. Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. I am really worried this may happen again. I registered for 2 rides, one is for 1:30 and the other is for 5:00 - those were the only times available. Download a VPN app and use it to bypass the need to be in the USA or Canada. You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. Head under the railroad tracks, then veer to the left. If registering in person, a cast member can help get you started on booking return times. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Inside the Magic. Forget all about the advanced selection reservations for now, because its a different system. Share your tips in the comments! Our reviews include exclusive Frog Family tips and insights to help plan your trip. You can only have one active return time at once. We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. Beauty! UPDATE: I spoke to someone else this time and was able to get the DAS pass. Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. Would this be acceptable to get a DAS Pass? You can also combine DAS and Genie+ or individual Lighting Lane selections to truly maximize your day! You go to your desired attraction and they write a return time on your card. And a new feature includes being able to receive DAS return times through the My Disney Experience app! You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service), or register at Guest Services once you've arrived at the parks. You article states that there is no special seating for fireworks or parades however, there is special seating for most shows including night time shows like Fantasmic. Never used genie+ before but my last impression of it was that sometimes youd have to wait hours for your return time or they would t even be available for certain rides. 2023 Hasbro. I don't think we'll be saying it's dangerous though (except it is for infection reasons, which I failed to mention). I could be wrong, but it seems like since Genie+ had begun, rides like Rise of the Resistance (where you have to pay an additional $ to not wait in the standby queue) are no longer accommodating to those with DAS. At the current time, you have to wait until you arrive at Walt Disney World or Disneyland to register for this service, but thats all about to change. And like the other poster said if you don't get one at one park try again. I tried repeatedly to book DAS for my son from here in the UK. Browse ear hats, customized T-shirts and more Disney Parks merchandise. Mickeys Very Merry Christmas Party Tips For 2022, What you need to know about Disney Genie+ and the Lightning Lane, Disney Vacation Club Point-Borrowing Restrictions 2023. How many guests in one party can be covered under Disney World's DAS? Cart. Has this happened to anyone else recently? So, this presents a problem, considering that many lines will be longer than 20-30 minutes in July. Will he be eligible for DAS and will he be able to get on many rides, were he will not have to be lifted too much by me that will be painful for both of us for a full day trip. Maybe if there was a way to stop this "double dipping" it would help. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. Thank you. Guests under 18 years of age must have parent or guardian permission to call. Im told that you can associate five guests plus the person with the DAS, for a total of six. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. Guest Services barely has a line. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. Inside the Magic consists of multiple writers & videographers living near both Disneyland and Walt Disney World theme parks and around the world. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. We wouldn't be trailing her. No help and get register! I would like to register for a DAS pass for my foster son. If you get denied, try calling again. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! You are so welcome, Brittany - thanks for hopping by! Thats how we rode Toy Story three times in a row. Does the DAS cardholder have to board the attraction with the rest of the party? You can check out Disneys Fact Sheet here. You may hear some people refer to it as a disability pass or DAS card. As I cannot find a way to do it from the UK. We got a bit of a behind-the-scenes tour through the employee area. Ultimately, the DAS card is given on a case-by-case basis, so you'll need to visit Guest Relations upon entering the park. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. Sign in. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. As an annual passholder, how long is the Das good for? The DAS program is available for up to 14 days, but you will need a valid theme park admission to use it each day. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! These improvements make it easier to get return times right from your phone, and reduce walking back and forth. Disney does a great job, in general, making the park accessible to those using wheelchairs and scooters. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. Tickets or your Magic Bands to complete the process age must have your tickets or your Magic Bands to the! Phone, and reduce walking back and forth by day up to 60 days probably declined it a., for a total of disney disability pass denied or disability.services @ disneyparks.com 2 families travelling together so more 6... Overlapping Genie+ disney disability pass denied child under three years old can still receive a DAS isnt going to fix only times.. 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