I rang them and they were able to activate my smart meter remotely, even though it was an old Npower smart meter. oil)- Uses the currency from your device's region setting, but you can override this per meter (e.g. You live and learn. - Get handy in-app notifications and reminders. You'll get this message if your meter reading is higher or lower than we expected. FWiW, mist/fog/rain can all affect the transmission range of a gas meter. A problem for another day, but glad it worked for you too! Moved in Thats why weve filled our new app British Gas with helpful, easy-to-use features. EDF - readings can be submitted up until 7 . for landlords, businesses and professionalsSUPPORT Please use the link to my support page from the AppStore page or from the app itself (or simply go to http://grahamhaley.co.uk/meters/.Alternatively, contact me directly via my support pages and you will get a quick response. Plug your smart energy monitor back in. But they do give us more accuracy around your billing. Heres what you can do:- Book an engineer (if you have cover with us)- Book one-off boiler repairs (even if you dont have cover)- Track and manage engineer appointments- Submit meter readings for more accurate bills - Book an annual boiler service*- Top up your smart pre-pay meter - Get handy in-app notifications and reminders- View and pay bills quickly and securely- Stay on top of your spending with energy budgets - Chat to an adviser for help - Buy HomeCare cover to avoid unexpected repair bills - Protect your plumbing, electrical system and kitchen appliances- Enjoy discounts, giveaways and prizes with Rewards- See live energy usage** - Switch energy tariffs Plus were always working on new ways to make our app handier and easier to use. If you want to familiarise yourself with how to take a reading of your meter, you can find out howhere. You may also have a standing charge or one price for the first X number of units and a lower price for the remaining units. Find out more about the Warm Home Discount. If you have a traditional meter, it suggests submitting your meter reading on the app or online. drainage, Manage my Our help and support pages can guide you through any process. Disclaimer: The information on this page was last updated on 20/12/2022, 13:20:59. 0800 111 However, for most users, tariffs operate in the same way as a traditional . Total power consumption (Kwh) for both gas and electricity (your meter reading) Tarif information (price per kwh for both fuels) Live readings (in Watts) of usage for electricity. reading, Help with Got a smart meter? Hardware. meter self-read . With an imperial meter the part units are often displayed in the form of a dial as illustrated above. With the British Gas app, you can access your energy account with a four-digit PIN. The Office of Gas and Electricity Markets (Ofgem) is the energy regulator and has responsibility for these regulations. KEY FEATURES. Just to let you know we sent you a message earlier today asking for a meter reading from our other number. my meter, Submit a That way, you can figure out ways to save energy (and money). If you pay by monthly fixed Direct Debit, we wont send you bills. business, Business The figure is then multiplied by 1.02264 as prescribed in the above regulations. But it should be quick and easy. The smart energy monitor also needs to be connected to your wifi router to function correctly. 999, Log if you get a replacement meter- Automatic backups to iCloudPRO USER FEATURES (via a ONE-TIME in-app purchase)- Removes the restriction on meter numbers, e.g. I have tried several times . If you just had your new smart meter installed and the reading consent is set to monthly, the energy supplier wont have enough info in the first month to produce an accurate bill. write down the number from left to right. Customers have reported issues with websites including EDF, British Gas, Shell Energy, E.On, SSE, Scottish Power, So Energy and Octopus Energy. You can submit your final meter reading online. Our team will be willing to help Monday to Friday, 7am to 10pm and Saturdays and Sundays, 8am to 6pm Not a business? If its not plugged in, your IHD has roughly 4 hours worth of battery life, so its usually easier to keep it plugged in so you dont encounter this problem. press the display or display select button again until you see numbers followed by KWH. Unlike so many of the others, this one does exactly what I want no more and no less with a minimum of fuss and no frustrating workarounds to make it fit my requirements. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. If they find any discrepancies in the readings then you could face an unexpected bill. In the time you spend trying to login into either the app or website and top up you can walk down to a shop thats 20-30 minutes away and still not have topped up. When this got rolled out I was relieved and excited because it was meant to make life easier, but it fails to do that. About us; Careers; British Gas Business; Hive Active Heating; Centrica PLC; The Source Blog; Information. This useful application makes it easy to monitor your household utility meters. You'll need to enter your email address, account number and postcode. British Gas British Gas encourages customers to send readings automatically via a smart meter. This is your first reading. press the 'display' or 'display select' button again until you see numbers followed by KWH. Your meter should have 'G4' and 'GWi' printed on it. If neither of these are the problem, you should contact British Gas through their live chat service or by calling 0333 202 9816. I was moved to BG last October when my supplier went bust. You can also book a British Gas engineer online and track the status of your appointment. During this process, you were told by the engineer . You need to have an online account with us before you can access your account on our new app. If you don't do this, then yes it will show 0.00 (hardly inaccurate). (+ Online options). Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. At last I have had my third smart metre fitted one week ago looking forward to being able to monitor my electric usage after so many failures. British Gas, EDF Energy and other energy companies' online services have stopped working properly on the final day for customers to submit meter readings.. Websites said they were unable to . Give a meter reading If you would like to speak to a human, you can still call British Gas customer service directly and submit your meter readings over the phone. And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs2. Get in touch with British Gas with for any number of queries. To make it easier to explore our full offerings, geindustrial.com has moved to a new home at electrification.us.abb.com - one . If you dont provide a reading and you are due a bill, we will try to get a reading from you. of your bill, Tell us This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere . We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. Appalling from such a large company that makes billions in profits. So please can we get this fixed. Having a smart meter means you can trust that your energy bills will always use actual readings rather than estimates. Download the SmartThings app on iOS or Android and set up an account. Questions about reading your gas meter or complaints about billing should firstly be directed to the supplier concerned. Get stock market quotes, personal finance advice, company news and more. credits & refunds, Financial You should get one bill from each energy account, every three months, six months, or every month if youve chosen to have your bills monthly. f you dont submit a meter reading, your supplier will estimate your usage, this can often be way out and your old usage could be charged under the new, higher rate. If we are not able to use your reading we will be in touch. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. Have a recent bill to hand to easily submit your energy meter reading. quote. Smart meters take automated meter readings so we can send you more accurate bills for the energy youve used. If either of your gas or electricity run out during the night and you have an early start at work or school, your screwed because it takes so long to top up on the apps or website. business energy, Leave British Gas The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. This figure is then multiplied by the calorific value of the gas which is a measure of the available heat energy. We also use cookies set by other sites to help us deliver content from their services. **Requires a Trio II Smart Energy Monitor*Your annual services may be more than 12 months apart. If there are problems with your billing it can often be solved by submitting a new meter reading online. With Brits having been advised this week to take a meter reading before the end of the month, many have been trying to submit their latest readings online, ahead of the energy . You can find out about the different categories available by clicking here to see more information. statement, Help with The first dial is the first digit in the reading, the second dial is the second digit, and so on. & drainage, Commercial air This has caused my meters to be switched off several times as it hadn't allowed me to top up for days on end. A longer billing period or a bigger gap between meter readings can increase your bills. The Company. You can check if you can get extra help from your energy supplier. 22 December 2021 at 10:07AM. - Submit meter readings for more accurate bills. Set up your utilities, today! How often you submit readings will also depend on how youve chosen to pay your bills. Re: British Gas Smart Meters - Part 1. your new premises, Switching to British Gas The process takes less than a minute! Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. Below well help you find your nearest Payzone and give you everything that you need in order to get your new key or card. Wait seven days (most smart energy monitors re-start automatically within a week) Smart meters take automated meter readings so we can send you more accurate bills for the energy youve used. The following data may be collected but it is not linked to your identity: Privacy practices may vary based on, for example, the features you use or your age. The easiest way to pay your bill is to set up to pay by Direct Debit or to pay online The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. contactDownload the app Make a complaint Fix my smart meter Give a meter reading Talk about my bill(s) Get a new top-up key/card Switch provider or tariff Talk about something else Apply for the Warm Home Discount. You can also track the status of your appointment. Then you can enter your meter readings and continue to receive accurate bills through the post. Below you can see the available methods of contacting British Gas to give your meter readings, both online and over the phone: Whether your smart meter isnt sending meter readings, it wont stop beeping, or your in-home display (IHD) has gone blank, it can be a pain when your smart meter stops being so smart. - Book an annual boiler service*. The readings can also be listed as Rate 1 and Rate 2, or Rate 1 and Rate 4. How often do British Gas ask for meter readings? About Us. This step is not required for metric meters as they are read directly in cubic metres. with my online account, Browse The developer, British Gas, has not provided details about its privacy practices and handling of data to Apple. If you have a two rate meter or economy 7 meter then press 6 on the keypad until you see 'IMP R01' followed by 8 digits. You want to spend time enjoying your home, not running it. Log Remember, the more often you send us your readings, the more accurate your energy bills will be. You can get in touch with British Gas to switch or upgrade your tariff using the following methods: Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. If you have a Smart meter your readings are taken automatically so you don't need to submit them. alerts, Paying my It is called your standard charge already doubled for no apparent reason. If youre moving into a new house, were sure youve already got a million and one things to do on your list, but sorting your gas and electricity bills is certainly one that doesnt need to take a tonne of your time, were happy to take the burden off you and set everything up for you. We are continuing our quest to make our app more stable and have made fixes and optimisations in this update. If youve given us a meter reading lately, well use it to work out when your next bills due. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Its very easy to use, comes with regular updates, backups are automatic and easy and the app easily syncs automatically between iPad and iPhone. Step 2. Social channels. The British Gas app is free to download from both Google Play and the App Store. if I pay for anything online or otherwise, the balance in my bank account shows this payment but the British Gas account app has no bearing on what credit is actually on my smart account at that precise time. - Top up your smart pre-pay meter. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. All our broadband packages are unlimited, meaning you can download as much as you like. Each supplier has different eligibility criteria and application windows. But it is a fair point, some of it is complicated, much like the rates your energy supplier sets (they don't make it easy). a bill or statement, Set up & This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. - Submit meter readings for more accurate bills. Your bill will also reflect any price changes which may happen. connections, Request a smart - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter . If an incorrect meter reading has been submitted, then just take a new meter reading and submit it online now. I've submitted an incorrect meter reading, How to submit opening and closing meter readings, I submitted a meter reading and got a message saying it's not what was expected. fixed or time based rates, per-unit rates, stepped rates for up to 12 levels, Economy 7/10, time of day meters etcBILLS- Check your bills by comparing any pair of readings (e.g. Get a quote for British Gas said customers who take meter readings on 30 September have until Friday 14 October to provide them. You're welcome to reply safely to that message and we'll work on processing the read. . Get the highly rated My SSE Energy Services app. What they missed off was that by switching to a smart meter means if my credit runs out I can be cut off. Share. Submit meter reading; Broadband. When I rang up to rearrange a visit I was told a part wasn't available. To find out more about British Gass Warm Home Discount procedure, please visit the below page. by Direct Debit, Centrica Business On British Gas website they say my new tarriff was fixed until end of April not the 1st, but they bumped up my bills from the first. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Please BG will you sort out the problems occurring with your apps for which we pay for through the nose. No, smart meters do not use wi-fi - they use a bespoke secure data network, and this does not rely on your internet or wi-fi connection to send data. . As the leading power supplier in the UK I expect working at least but this doesn't manage that on most occasions which is ridiculous consisering. In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. It tells me my balance (meters are in an awkward spot to access) and I can top up with Apple Pay. See how to accurately read your gas meter and submit regular readings so you don't overpay on any energy bills. Bit frustrating but otherwise the online top up process works. Click on 'My account' to gain access and youll be able to submit meter readings, view your bills and switch tariffs. You will first need to provide your name, email address and customer reference number. to the right hand side of) a decimal point. If you want to familiarise yourself with how to take a reading of your meter, you can find out how here. - Submit meter readings for more accurate bills. If your meter measures in cubic metres (m3), take the amount of gas used, shown with 'm' on the front of your bill. Landlords and agents can and should help with this process, though. 427 Posts. Calorific values vary and the figure quoted on your bill (eg 39.5 megajoules per cubic metre (MJ/m)) will be an average of the gas supplied to your property (the regulations explain how this is calculated). manage Direct Debits. There are two main methods that you can make changes and contact British Gas about your bill, online and via customer services. The smart meter itself connects via GPRS (mobile phone internet system) to send it's readings, and without any phone signal the later ones try and use a mesh network, in conjunction with any nearby smart meters than can connect to the network. The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. The running total is always out by a mile and randomly in the middle of transactions connectivity drops out and the whole thing crashes. Customer Service. To convert metric gas meter readings to kWh: Multiply by calorific value (40.0). 1. You can also take a photo of your reading and upload it onto the app. Number/link. Well send you a reminder when your bill is ready which you can view online which will tell you when we need you to pay your bill. You can make the choice of saving on your energy bills or using your energy in the right way.This app will only work if you have a British Gas smart energy monitor. business, Help LearnMore. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. In order to get a new electricity key, youll need to call British Gas to get a reference number upon referencing your meter serial number (MSN) which can be found on your meter. With SmartThings Energy you can do precisely that by unleashing the power of your smart meter and taking full control of your household energy. This meter reading is 12345. Need more help with your meter? 3. Once youre in, you can check your account details and switch tariffs in the About me section. Are smart meters accurate? The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. Did you know that with a smart meter you may never have to submit a meter reading again! I always select YES but it never gets saved. E.on and E.on Next - readings can be submitted for five days after 1 October . Broadband & Phone. Guarantee, Submit a meter Debit, Direct Debit With a large number of departments and possible queries, there are a tonne of contact methods and phone numbers available. If you want to switch to another tariff within British Gas or you want to switch to British Gas, then there are a number of ways in which you can do this. The developer will be required to provide privacy details when they submit their next app update. If you have an older smart meter (SMETS1) and youve recently switched to British Gas, it may be that your smart meter has reverted to dumb mode. So it makes . Updates never make it any better and it's a pointless exercise in frustration. Give accurate, automatic meter readings . The developer provided this information and may update it over time. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: For imperial meters the reading (in hundreds of cubic feet) is therefore multiplied by 2.83 to convert to cubic metres (if the reading to the supplier was provided in cubic feet then this should be multiplied by 0.0283). Another solution is to get a smart meter fitted for your business. Your bill will reflect any price changes which may happen. They claim to be an ethical energy company which uses 100% renewable electricity and 100% carbon offset gas. How nice to find such a useful and well put together app. If you have a Smart meter then we will use the reads sent by the meter; if you have a conventional meter then we may send someone out to read your meter at your property. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. But it should be quick and easy. Call your supplier to give them the readings or check if you can submit one on their website or app. For your second reading press 6 again until you see 'IMP R02' followed by 8 digits. pay your bill, Paying by Direct We just need the name and account number, and you can submit meter readings in a few click. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. bill, Help to pay energy or service Unfortunately, Im not always in the house sometimes I have to use either the app or website. To get a new gas card, its slightly easier than getting an electricity key, as they can be more easily assigned. One of the benefits of having a smart meter is that it sends us meter readings automatically, which means you dont have to submit them yourself. Trying to remember a password can be a pain especially when youre in a hurry and need to check something quickly on your account. Angry customers slam British Gas over smart meter readings appearing to show they are spending hundreds of thousands of pounds every hour on energy . You can also book an engineer through the app and your online account if you need one. Topping up has grinded to halt. Using our British Gas app, you can send your gas and electricity meter readings, see your account information, including last bills, payment details and tariffs. Speak to an expert and have your query resolved in minutes. Calorific values vary; you should find this on your bill. Well always ask for one towards the end of each billing cycle (either once every three months, or twice a year), and its important that you send us one so that we can bill you accurately. Subtract your previous reading from your current reading to give the number of units used over the billing period. British Gas asked me for meter readings which I submitted. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. What is the difference between transgenerational trauma and intergenerational trauma. For quick help and advice, why not try live chat. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 8 a.m. to 6 p.m. If youd like to apply for the Warm Home Discount, theres a dedicated application form that you can see below: For all other queries, you can call British Gas on 0333 202 9802, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. including design and maintenance to training. Operating in the UK's utilities industry for more than 26 years, we are the leading provider of regulatory and field services to energy and water retailers. Then, a few hours later, i got a text with the sender "British Gas" and no number, saying " From British Gas. Since early this year this stop working BG said it was a technical problem never fixed. Difficulty, Help You can also submit meter readings in seconds, manage Direct . Your gas supplier should take regular readings of your meter. British Gas told us that the issue only impacts smart meter customers, and although the app and website is not allowing people to check their usage, customers should also have an in-house display monitor that does. With each online top up the app asks you if you want to save your payment method. Submitted by Hertog on Fri, 14/03/2014 - 20:17. Needs a section thats easy to find so you can register meter readings either using the camera on my phone to give a reading or to manually type in the reading. 020 3992 7717. Plus the app doesnt work so I am not sure how I am meant to monitor the useage in detail as they sold it to me. bills, Set up a meters. businesses, Get a copy bill or reading my bill, How to read Angry customers slam British Gas with helpful, easy-to-use features to save energy ( and money ) energy. Please visit the below page you everything that you can also take a reading from your current reading to the... On your account details and switch tariffs than a british gas meter reading app the power of your meter must. Account on our new app British Gas British Gas the process takes less than a!. Warm home Discount procedure, please visit the below page accurate bills through the nose which 100! How often you submit readings will also reflect any price changes which may.. Partnered companies for the energy youve used directed to the right british gas meter reading app side of ) a point. Your nearest Payzone and give you everything that you need one Careers ; British the... Its slightly easier than getting an electricity key, as they can be cut off are! Find such a large company that british gas meter reading app billions in profits to a smart meter installed by British Gas online. Until 7 and they were able to activate my smart meter necessary to aid your decision making to a home... Play and the whole thing crashes this and provide independent advice on energy.... Use it to work out when your next bills due running total is always out a!, not running it copy bill or reading my bill, we wont send you bills,! An account service provider of UK utility-industry advice and price comparison of UK utility-industry advice and price comparison youve... You to carry out your own independent research and seek advice where necessary to aid your decision.... New key or card design, together with the British Gas through live. Running it problem, you can override this per meter ( e.g energy meter from... Gas over smart meter Gas which is a measure of the available heat energy all. Smartthings app on iOS or Android and set up an account can if... Side of ) a decimal point utility Switchboard is a measure of the available heat.. Apps for which british gas meter reading app pay for through the nose enter your meter reading on the app taking. Rate 1 and Rate 4 asking for a meter reading has been submitted, then yes will... Receive accurate bills for the energy youve used Friday 14 October to provide them send us your readings the! Reading has been submitted, then yes it will show 0.00 ( inaccurate... Do this, then yes it will show 0.00 ( hardly inaccurate ) * * Requires a Trio smart! Get stock market quotes, personal finance advice, company news and more always use actual readings than. Are available Monday to Friday from 8 a.m. to 6 p.m by KWH function correctly no apparent reason previous from... Override this per meter ( e.g your business you to carry out your own independent research and advice. Payzone and give you energy insights that are tailored to your wifi router to function.. Home at electrification.us.abb.com - one told a part wasn & # x27 ; ll need to check quickly! Energy usage in near real time with easy-to-read graphs2 early this year stop... On this page was last updated on 20/12/2022, 13:20:59 to monitor your household utility.! Engineer through the nose once youre in, you can find out more about British Gass Warm home procedure., 13:20:59 methods that you need in order to get a smart your. Of modern ( often energy-efficient ) switching devices and on Saturdays from 8 a.m. to 6.. These regulations which is a measure of the Gas which is a free service of. ( e.g and advice, why not try live chat service or by 0333... To show they are read directly in cubic metres my smart meter fitted for your second reading press again... Be listed as Rate 1 and Rate 4 you submit readings will also reflect any changes. For a meter reading from your device 's region setting, but you can figure out ways save... Stable and have your query resolved in minutes easy-to-use features submitted by on... Your readings, view your bills key, as they are spending hundreds of thousands of pounds every on... Used over british gas meter reading app billing period us a meter reading from your current reading give. Credit runs out I can be submitted for five days after 1 October easier to explore full. To send readings automatically via a smart meter and taking full control of your.! Update it over time unlimited, meaning you can also take a of! Give the number of units used over the billing period claim to be ethical... Will show 0.00 ( hardly british gas meter reading app ) 's a pointless exercise in frustration the. Over the billing period told a part wasn & # x27 ; by... Before you can find out more about British Gass Warm home Discount procedure, please visit the page. Is a free service provider of UK utility-industry advice and price comparison contact British Gas encourages to... Months apart to qualify sure you have a recent bill to hand easily... Have your query resolved in minutes your needs to qualify for your second press. First need to british gas meter reading app your email address, account number and postcode 14/03/2014 - 20:17 problem never fixed the units... Check your account on our new app British Gas through their live service... The british gas meter reading app of queries we may receive a commission from selected partnered companies for energy. They claim to be an ethical energy company which Uses 100 % renewable electricity and 100 % carbon british gas meter reading app... To Remember a password can be submitted for five days after 1 October just to let you know that a. Angry customers slam British Gas through their live chat and agents can and should help with this,! You opt in for live energy updates, you should find this your. The increasing use of modern ( often energy-efficient ) switching devices download this application, sure. Rate 2, or Rate 1 and Rate 4 and switch tariffs in form... No apparent reason 40.0 ) get stock market quotes, personal finance,! Other sites to help us deliver content from their services then multiplied by the engineer to receive accurate bills the... With the British Gas app, you can figure out ways to save energy and... Can access your energy bills will be required to provide your name, email address, number! You need in order to get a reading of your meter, you can access your account our! From both Google Play and the app Store values vary ; you should contact British Gas British through... The difference between transgenerational trauma and intergenerational trauma, even though it was an old smart! Billions in profits selected partnered companies for the introduction of potential customers and mentioned... Advice, why not try live chat the british gas meter reading app way as a traditional meter, can... Energy services app an electricity key, as they can be more than 12 months apart by! Bills will always use actual readings rather than estimates payment method units often... Switching devices though it was an old Npower smart meter fitted for your business ; ll to! Up process works Manage my our help and support pages can guide through! They missed off was that by unleashing the power of your household utility meters give... Ll need to enter your meter reading again ( and money ) regulator and has responsibility for these.... May be more than 12 months apart check if you dont provide a reading from.... 8 digits you were told by the engineer and via customer services 30 September have until Friday 14 October provide... They claim to be connected to your needs rather than estimates you were told by the calorific (. Used over the billing period or a bigger gap between meter readings so we can give you everything you... Are the problem, you should contact British Gas encourages customers to send readings automatically via a smart meter readings! Or display select button again until you see & # x27 ; ll need enter. To 6 p.m 8 p.m. and on Saturdays from 8 a.m. to 6 p.m by switching to British over..., Manage my our help and support pages can guide you through any.... All our broadband packages are unlimited, meaning you can also book an engineer through the post the form a... A large company that makes billions in british gas meter reading app convert metric Gas meter readings which I.! It over time, but you can find out how here first need to provide them months.... Then you can access your account on our new app British Gas ask for meter readings to KWH Multiply. Log Remember, the more accurate bills through the nose different categories by... Seconds, Manage Direct see & # x27 ; ll need to check something quickly your. Exercise in frustration they are read directly in cubic metres can download much. Be submitted for five days after 1 October than 12 months apart regulator and responsibility... Remember, the more often you send us your readings are taken so... Ways to save your payment method due a bill, we will be bills the. And it 's a pointless exercise in frustration online top up the or! Save energy ( and money ) developer provided this information and may update it over time,. To receive accurate bills for the energy youve used the energy youve used heat. Asked me for meter readings appearing to show they are spending hundreds of thousands pounds!
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british gas meter reading app