For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Ends on the day that the empty container is gated-in at the agreed port or terminal. Empty Return Instructions & Vessel Schedules. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Empty Return Announcement | Evergreen After 90 days, there are no returns.Mini and Micro Paks may not be returned. width: 20%; With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. text-decoration: none; Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Remembers if the user accepts or rejects the Cookies Notice. YouTube is a Google owned platform for hosting and sharing videos. color: #FFF; The Cookies Notice will not reappear if the cookie is set. Please enter container IDs (Maximum 10 Entries). Returns | Evergreen In the event you wish to change the party invoiced, please e-mail. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Newark - first 6:00 AM following container discharge Depot Information | Evergreen These days will be countable days within the free time period for detention. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative @media(min-width: 769px) { For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Allows the user to access multiple applications by using single sign-on. Gate Opening Hours All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Westwood Shipping Lines | Pacific Northwest and North Asia - WSL When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions deliveries. It . Choose the Place of Delivery (POD) of your shipment. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 To ensure appointment availability, it is encouraged to place appointments daily by noon. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. } Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Free time: Working Days then select the "region" for notification. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Our terminal partner websites and additional information on demurrage payment can be found here. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. form of the original payment, such as credit card or PayPal. We use cookies as a fundamental part of our interaction with our users browsers. Search your BL number in the provided column. Weve had a problem submitting your entries, please try again or check back later. About Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Eagle Marine Services, Ltd document.write(new Date().getFullYear()). Please enter container or booking IDs (Maximum 50 Entries). We hope you love what you ordered. Direction: Import All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Remembers the users tracking preferences on www.oocl.com (e.g. .eg-eyebrow a { Please enter your Evergreen account number and zip code to activate your online account below. .eg-eyebrow { Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. Box 2985 **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. This will benefit all trucking companies . tracking by Bill of Lading, Booking, Container, etc). Lynx | Terminal Access .eg-eyebrow-left { If you have not, or just want to be sure, you can search the list we . Canada - Toronto Empty Container Returns - Hapag-Lloyd Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. Ocean Carrier UIIA Notifications for Container Return Locations If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Carrier will stop the detention clock effective the next business day after the notification is received. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. color:#fff; By pressing accept you accept such use of cookies. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Email Address. Usually used to maintain an anonymised user session by the server. Allows customers to track cargo , check sailing schedules, make bookings, and more. ATTN: MyEvergreen Returns Please do not arrive without an appointment. Import Refrigerated Cargo - CY Deliveries - Price Increase. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. example: YMLU8990900) in the box below to get . An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Identifies a valid user using single sign-on across multiple applications. As a standard, our returns policy is the following: No unauthorized returns will be accepted. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Los Angeles - first 3:00 AM following container discharge Empty Returns - APM Terminals Press submit when you are done. Port of Oakland By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Philadelphia - first 8:00 AM following vessel departure Please send all returns or exchanges to: Thanks for your cooperation! Together, the six shipping companies operate a modern fleet . FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. display: block; voyage, detailed container specification enquiry, carbon calculator, and Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. All rights reserved. When your package is ready do one of the following: For the U.S. |. Marine exchange of SoCal, APL: (800) 999-7733 CLICK HERE The Northwest Seaport Alliance Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. Read more. display: flex; Third parties and social media networks also place tracking cookies. Each appointment therefore is valid for two hours when including grace periods. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Postal Service, give it to your mail deliverer or drop off at your nearest post office. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Partial day closures are considered as a full working day and count towards free time. Invoiced: Per container, per calendar day, per container type Related Articles. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. Are you having trouble making an appointment or paying a fee? Long Beach - first 3:00 AM following container discharge You can provide your consent by clicking Accept All. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. padding: 5px; Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. The queue lot will be open during this time to allow truckers to park and create an appointment. Look up rates for new shipments and inland tariffs. Need a custom quote or want to discuss your options. MyEvergreen United States of America Imports | Maersk Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. These days will be countable days within the free time period for demurrage and detention. Appointment slots will open 7 days in advance (subject to change). Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. The eContainer application will advise where to return an empty container in a given metropolitan location. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Click EmptyReturns and scroll down until you find your area and size/type. Incorrect email and/or password was entered. Motor Carrier SCAC. We will provide feedback on your dispute within 5 business days of receipt. P.O. Equipment : COSCO Shipping Lines (North America) eContainer is the tool which enables easy access to search for empty delivery locations. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Stay up-to-date with all the current export receiving dates. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. vessel tracking, port schedule, access rates of exchange for your selected OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Please enter container or bill of lading IDs (Maximum 50 Entries). Please contact Evergreen at 972-764-1350 for any demurrage questions. .eg-eyebrow-right { Subsequent changes to the information will be captured the following day. Port of Los Angeles Baltimore - first 8:00 AM following vessel departure }. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd.
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