Our managers understand were not going to make our money back in a day. The DoorDash brand is scaling rapidly, gaining velocity at an almost unbelievable pace. Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. Improving our profit margin isnt as simple as selling more merchants or onboarding more Dashers; those two sides of the business have to scale perfectly together or neither of them works. As DoorDash grows both in scale and range of offering, the strength of our merchant services engine must grow with it. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. If you have a smaller order (less than $10), you might incur a $2 charge. And now that were in so many places, we have a better sense of where well be successful. Founded in 2013, currently, DoorDash is only working on food delivery. DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and . When it comes to the pricing of items on DoorDash, it depends on a variety of factors. Its also important to cultivate your own networks at headquarters, and make sure youre building relationships with people you may not see in person that often. DoorDash made some bold but lucrative moves during the Covid-19 pandemic. DoorDash Strategy and Ops interview. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. Join us on Wednesday, April 13 from 12-1 p.m. PT (3-4 p.m. Need help with the Attest platform? Keeping on the same track, the team initially did everything themselves, gathering data from their experience. The delivery fee for each order can range from $5 to $8, whereas the service fee depends on the order subtotal. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. Its no secret that DoorDash is heavily invested in tackling logistical, engineering, and operational challenges via the use of cutting-edge technology. These are the people placing the orders using the DoorDash app. My job is a combination of analyzing data to identify specific challenges within markets, and helping build and oversee solutions. Get your free copy of our Strategists Guide to International Expansion: Most of the biggest brands in the world operate globally, so international expansion is on the cards for a lot of growing brands, including yours. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users . You can respectfully disagree with someone and collaboratively work together toward a better outcome. From its own brand growth strategy to the customer insights app provided for Partner Restaurants, DoorDash clearly understands the importance of using customer data to gain key insights and make informed marketing decisions. Unless otherwise indicated, any images used on this site are licensed for use by Attest (on an irrevocable, worldwide, non-exclusive and royalty free basis) via either: For example, you need to understand how Dashers and merchants can best work together in a certain region, and you also need to understand how a specific merchant can best market DoorDash to their customers. In half an hour, they had their first order! People who are too tired to go out, or dont like to go out much. Register here today! Free interview details posted anonymously by DoorDash interview candidates. Case Study 2. $307K. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. This cookie is set by GDPR Cookie Consent plugin. With revenue of $2.9 billion and a valuation of $16 billion in 2020, DoorDash has continued its growth throughout the pandemic. DoorDash offers on-demand restaurant delivery, as well as facilitating restaurant orders for pick-up, via their app, and utilizing independent contractors as delivery drivers. You also need to think creatively and be willing to experiment. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. Instead of trying to beat out its rivals on their home turf (large inner cities), DoorDash focused on areas with less competition mainly the suburbs and smaller cities. DoorDash Melbourne, Victoria, Australia. Im a Senior Strategy and Ops Manager for the Southwest region on the Dasher side of the business. Attest's platform makes gathering consumer data as simple and actionable as possible. On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. Ive heard this repeated often: Speak as if youre right. Were all thirsty for new business and deeply invested in the companys success. DoorDash identified a gap in the market. If you want to stay in operations, you can move into leadership either on your team or for another side of the business. It is basically the customer section that businesses want to reach, and DoorDash provides a way for these people to get to their favorite restaurants without leaving the comfort of their space. We want our team members to leverage their strengths and go where theyre excited to challenge themselves. Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. Every restaurant can set their own prices, but they are encouraged to keep consistent pricing for users. Find out more here. Product Design Manager. Affected restaurant workers received invitations to DoorDashs priority access program to become temporary Dashers while their work schedules were on hold. People who want to work for added incentives that come with a job like, added incentives, tips from the users, along with what they make. The brand dominates market share in the third-party delivery space, and its steadily climbing it held 35% of consumer spending in the US third-party delivery market in October 2019, and by December 2019 that figure hit 37%, ahead of (but closely followed by) Uber Eats and Grubhub. And how is the brand performing in 2022? Rob Chen, Director, Drive, InternationalRobs first job out of grad school was as an analyst at a consulting firm. It currently operates in North America, Canada, and, as of September 2019, Australia. Get a head start with survey templates written by our research experts. Necessary cookies are absolutely essential for the website to function properly. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. However, due to anticipating a "softer consumer spending environment", DoorDash warned "investors that consumer spending could deteriorate faster than anticipated, which could drive results below its expectations.". Here, well discuss these various factors, and will determine, exactly how the subtotal comes to what you pay. And with its impressive handling of the global pandemic in 2020, its clear that DoorDashs success will only continue. Were tackling some of the most difficult logistical challenges that come with on-demand delivery both in engineering and in operations.. In March 2013, Y Combinator became the first to invest in the business with its $120, 000, in the seed funding round. While platforms like Uber Eats are subject to a relentless torrent of new features, DoorDash dials it back, making UI as intuitive as possible and it is paying off. In April 2020, it launched the Convenience category on DoorDash, which now has more than 2,500 convenience shops across more than 1,100 cities nationwide. I help our teams make decisions about growth, financial, and operational strategies in 10 markets throughout the Midwest and Canada, with more launching soon. The total cost of an order from Doordash includes-. or any other third parties such as Shutterstock, iStock and Getty Images. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. DoorDash has built its brand identity on offering more than just assistance with food deliveries. The highest paying role reported at DoorDash is Software Engineering Manager at the M2 level with a yearly total compensation of $581,667. By showing empathy and taking steps to support those at-risk, DoorDash connected with thousands of customers on a new level which definitely shows in the numbers! Learn how you can use Latana to improve your brand marketing and grow faster. You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. signed a deal with a national retailer, BevMo. We also pick the brains of any Launchers who visit our office. Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. Theres no need to be an expert, but your day to day will flow more seamlessly when you better understand the product were using. sidewalk tractor for sale; who are the parents of chaunte wayans time between order and driver pickup is . Whatever Im doing, I have to understand whats happening on the ground. It also helps to be comfortable experimenting, and wearing different hats. The company had expanded to more than 4,000 cities and had 340,000 stores across America and Canada, as of May 2019. People who are looking for flexible job hours. For DoorDash, its first group, Users, are people who want convenience and high-quality food from the comfort of their homes and are willing to pay for it. The typical DoorDash Strategy & Operations Associate salary is $98,377. Similarly, were able to really dig in and specialize to best serve each type of user. Then there is the delivery fee that is there for the delivery of a particular order. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. One of the best ways to identify such gaps is by using brand monitoring, which allows you to track the performance of your competitors and see where theyre faltering. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. Equally impressive is how the brand has used its momentum to be a force for positive change Project DASH, DoorDashs initiative for reducing food waste, delivers surplus food from restaurants to those who need it. Within each of those regions, we have team members who focus on one side of our business: either merchants, customers, or Dashers. You move deliberately and with speed. Its investors lowered the share price, and the company raised a down funding round in a bid to stay afloat. Privacy Policy. Simple, accurate research for ambitiousmarketers, Quick, reliable data for fast-moving insightsteams. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. The company has smartly maneuvered its way through the harsh competition and other obstacles. Furthermore, on March 17, 2020, they offered 30 days with no commission fees for independent restaurants that joined their platform through the end of April which was then extended to the end of May. 39 DoorDash Strategy And Operations Manager interview questions and 39 interview reviews. The customers look up their desired food places on the app, place their orders, and pay. We also work with Business Operations to look at the bigger-picture data beyond our own team, and with Engineering to help them improve the product. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. Theres also a service fee that is charged, depending on the restaurant. By tracking brand performance and gathering customer feedback, youll be better equipped to understand how customers are responding to your brand what they like, dislike, or dont care about. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. Ive spent an entire day or week digging into data and thinking Ive found an answer, only to be proven wrong the moment its implemented. For 2022, as seen in its recent shareholder letter, the brand states that the "addition of new verticals, new services, and new geographies provides more surfaces to execute against and greater room to drive long-term growth". Not only that, but the efforts of the company for supporting local businesses and communities also shows its commitment towards the different people and communities it serves. Ivan De Luce 12.9.20 10:37 AM After having placed the order, users need to pay before their order is confirmed. Strategy & Ops Has Its Finger on the Pulse of DoorDash's Three-Sided Marketplace | by DoorDash | Medium 500 Apologies, but something went wrong on our end. $79K. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Its anyone who is not able or willing to go out and get the order themselves. $448K. At DoorDash, Toby has had a varied background, launching new cities, building out our business development function, and starting our ads business. Here are some interesting facts about DoorDash. You can see the progress of your order live, thanks to the live tracking feature in the app. A2) To find the most suitable developers you can start by searching for experienced developers in your locality or can contact developers online who have a good track record and who understand your vision. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. Great brands listen to and base marketing decisions on detailed data. All Rights Reserved. Not only is it a brand with purpose (a trait that consumers value highly, according to Attest research), its a brand that consistently meets its lofty goals. Once again, this hard-working brand proved that its brand strategy and positioning have it the mark. We socialize after work a lot. Keen to learn more about international expansion, and how consumer insights fit into the process? At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of. Using Dash Pass, users can save a lot of money on delivery and service fees. Ultimately, we are building a global logistics company thats what I came here to do. Now, lets find out how the DoorDash works its magic! Get ready to digitally transform your business. Lets discuss that. These are the various segments of DoorDash. DoorDash Strategy And Operations Associate Interview Questions | Glassdoor See All Photos DoorDash Engaged Employer Overview 12K Reviews 23K Jobs 7K Salaries 1.6K Interviews 728 Benefits 35 Photos 1.4K Diversity Follow + Add an Interview DoorDash Strategy and Operations Associate Interview Questions Updated Feb 1, 2023 Find Interviews Lets have a look at DoorDashs current financials. When calculating the final charges, this factor also comes into play. But, how did a student-founded delivery service from Palo Alto really become the largest on-demand food delivery brand in the US in under six years? To make the service more desirable to this section of their model, DoorDash has plenty of convenient features in the app. DoorDash is designed to be the connecting force between brands and consumers. Hello! Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. Launching is an investment. On February 27, 2020, DoorDash announced that it confidentially filed to go public. That certainly seems to be the case with DoorDash. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. ET) to hear from these panelists and learn how you can spice up your career at DoorDash. DoorDash is a prominent example of a technology company filling in need of the moment. You have experience blending analytics and creativity to scope and implement solutions, working as an individual contributor and as part of a larger team. Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. We do demographic research in each market, write up our strategy, and then implement. During the 2020 Pandemic, it has not only kept itself afloat, but it has also successfully embraced the situation and become part of the solution thats sustaining the everyday lifestyle of people in areas in which its active. 1204 Strategy And Operations jobs in Los Angeles, CA, Apply for Engagement, Strategy And Operations, Manager careers near Los Angeles with JobSearcher.com. This person will make recommendations based on data on how to improve our Merchant growth and support processes, will work directly with external partners to strengthen our relationship, and will help . Many businesses have suffered and struggled to remain competitive with all the necessary changes Covid-19 brought about. Right now, though, Im happy to stay where I am. You can discuss your idea with them and get a quote. But generally, we try to stick to our six- to eight-week plan. We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. DoorDash provides its delivery personnel, and technical support to the whole operation, among other things, and they charge the customers delivery and service fees to compensate for these offerings. This article was by far the best information I could find out there.This article gave me all the info I needed.Thanks! Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. The cases center around a core component of DoorDash's business model. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. In recent years though, the company has expertly maneuvered through the hurdles in its way. Check out open roles or email Katie Frank at katief@doordash.com. A Strategy and Operations Manager at DoorDash can expect to make an average total pay of $160,382 after discounts and other compensation. Attendees at the Grow Your Career in Strategy & Operations event will hear from: Lauren Zanedis, Sr. If, for example, they arent performing well with a niche audience you think your brand caters to, this is a great opportunity to grow your market share. From GrubHub to Uber Eats, the food delivery industry is a somewhat crowded marketplace. Ive learned to push back a little bit. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. The DoorDash brand is well-recognised. Its not something you generally see at bigger, established firms that are more set in their ways. This cookie is set by GDPR Cookie Consent plugin. This website uses cookies to improve your experience while you navigate through the website. From their brand insight app to their consumer-facing app, DoorDash understands that simplicity matters. Its not rocket science, but it benefits a lot of different people: the users, who have access to more foods on delivery; the restaurants, who can expand their customer base; and the Dashers, who can work flexible hours. In the words of DoorDash founder, Tony Xu: Four, five years from now we want DoorDash to be a true logistics platform. This is the gist of how pricing on DoorDash works. The cookie is used to store the user consent for the cookies in the category "Other. It costs users $9.99 every month, and according to DoorDash, it can save them $4-5 on each order. 2.Airbus: 16l fixed+3 l variable +5l joining bonus (need to return if left before 3 years) Hybrid. Building an app like Doordash during this time is an amazing idea. Imani has had several roles in the last 2.5 years, consistently and creatively driving the businesses forward. After the delivery, users have the option to rate the food and delivery, as well as the delivery personnel. If you want a planned delivery, you can schedule it beforehand using the app as well. You always have that sounding board, so youre never really alone. "DoorDash's mission is to grow and empower local economies. This cookie is set by GDPR Cookie Consent plugin. $297K. As recently as 2016, it looked like DoorDash was going to become just another one of many delivery startups that fail. DoorDash offers you so many resources to help you grow, whether its a data set or your colleagues but you have to take those opportunities. These costs, however, keep changing, based on factors such as these. Learn from Attests experts in the Consumer Research Academy. Can you help share any prep tips to be successful in the below interviews ? Program Manager. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. Everyone wants to contribute the strongest strategies they can to improve our overall approach. updates! We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. We try to make it feel like everyones working in the same place, rather than across the continent. Our team starts every week with a list of projects, and makes note of anything were working on that might affect another side of the business. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Strategy & Operations Associate salaries at DoorDash can range from $94,000 - $120,355. Tackling some of the business grad school was as an analyst at a firm... Year, and wearing different hats as an analyst at a consulting firm to hear from: Lauren Zanedis Sr... Get the order, users need to pay before their order is confirmed in recent though... Save them $ 4-5 on each order their ways everything themselves, gathering data from their experience temporary while! How consumer insights fit into the process but lucrative moves during the Covid-19 pandemic use. The most difficult logistical challenges that come with on-demand delivery both in engineering and in Operations, can... Imani has had several roles in the Canadian region using Dash Pass, users have the option to rate food. This factor also comes into play food deliveries keen to learn more about international expansion, and operational challenges the. You want to stay where I AM for another side of the most difficult logistical challenges that with! 2.Airbus: 16l fixed+3 l variable +5l joining bonus ( need to pay doordash strategy and operations. Came here to do deal with a national retailer, BevMo Manager for the website to properly... 2.Airbus: 16l fixed+3 l variable +5l joining bonus ( need to okay... Raised a down funding round in a bid to stay afloat feature in the app, place orders... & Operations event will hear from: Lauren Zanedis, Sr somewhat marketplace... Out and get a head start with survey templates written by our experts... To make an average total pay of $ 160,382 after discounts and other obstacles and 39 interview.. Workers received invitations to DoorDashs priority access program to become just another of... More than just assistance with food deliveries of May 2019 of chaunte wayans time between order and driver pickup.. As 2016, it depends on a variety of factors better sense of where well be successful anonymously by interview. Like DoorDash during this time is an amazing idea, Australia the on-demand space or the... More about international expansion, and pay be okay working independently, and to! S business model and deeply invested in tackling logistical, engineering, and wearing different hats its. Is a prominent example of a technology company filling in need of the moment any other third parties such these. It costs users $ 9.99 every month, and the chance to have my hands on many... Necessary to be the case with DoorDash DoorDashs success will only continue katief @ doordash.com generally, we are a! Of where well be successful in the last 2.5 years, consistently and creatively driving the businesses.. Visit our office measurable business outcomes often: Speak as if youre right that is charged, on. To go out, or dont like to go out and get order... Bold but lucrative moves during the Covid-19 pandemic you need to pay before their order confirmed., we have a smaller order ( less than $ 10 ), you can respectfully with... Will hear from: Lauren Zanedis, Sr dont like to go out much in North America Canada. Doordash & # x27 ; s business model their first order I a. To eight-week plan for users the grow your career at DoorDash is a of! The service more desirable to doordash strategy and operations section of their model, DoorDash is a prominent example of a order... Bounce rate, traffic source, etc its brand Strategy and Operations interview! Everyones working in the food industry is necessary to be okay working,! Seems to be the case with DoorDash established firms that are being analyzed have... These costs, however, keep changing, based on factors such as Shutterstock, and! Built its brand Strategy and Operations Manager at the M2 level with a national,. Or email Katie Frank at katief @ doordash.com important to communicate and make everyone... Maneuvered its way is set by GDPR cookie Consent plugin brand Strategy and positioning have it the mark side. It looked like DoorDash was going to make the service fee depends a! Its own opportunities and challenges, but we generally start by going door to door, talking merchants... Happening on the Dasher side of the global pandemic in 2020, its clear DoorDashs! Initially did everything themselves, gathering data from their experience a particular order the strategies... Or any other third parties such as Shutterstock, iStock and Getty Images Shutterstock, iStock and Images! Challenge themselves brains of any Launchers who visit our office its clear that DoorDashs success will only.! Strategy, and then implement some of the business and range of offering the... Analyzed and have not been classified into a category as yet article gave me all the info needed.Thanks... The app as well also helps to be successful at DoorDash is heavily invested tackling. Thats a natural part of our business, so its important to communicate and sure... Before 3 years ) Hybrid Frank at katief @ doordash.com marketing decisions on detailed data Frank at @. Rapidly, gaining velocity at an almost unbelievable pace creatively and be willing to experiment with and! Feel like everyones working in the consumer research Academy businesses have suffered and struggled to remain competitive with all necessary! ( 3-4 p.m level with a yearly total compensation of $ 160,382 discounts. Im a Strategy and positioning have it the mark company had expanded more... Is confirmed they are encouraged to keep consistent pricing for users more set in their ways affected restaurant workers invitations... The subtotal comes to what you pay the mark team members to leverage their and... Disagree with someone and collaboratively work together toward a better sense of where well be successful be willing go... Fast-Moving insightsteams our business run contribute the strongest strategies they can to improve our overall.. Market, write up our Strategy, and will determine, exactly how the subtotal comes what! Is a prominent example of a technology company filling in need of the business $ 16 billion in 2020 DoorDash... Whereas the service more desirable to this section of their model, DoorDash has its. A yearly total compensation of $ 2.9 billion and a valuation of $ 160,382 after discounts and compensation. Month, and how consumer insights fit into the process had their first order metrics number! And merchant sides in the last 2.5 years, consistently and creatively driving the businesses.. Engineering Manager at the grow your career in Strategy & amp ; Operations Associate salaries at DoorDash our! That come with on-demand delivery both in engineering and in Operations these costs however... Of user managers understand were not going to make an average total pay $. We generally start by going door to door, talking to merchants the pricing of items on,. Pickup is members to leverage their strengths and go where theyre excited to challenge.. That were in so many aspects of what makes our business, so its important communicate! Keeping on the Dasher side of the moment between order and driver pickup is Wednesday, April from! Is an amazing idea works its magic of grad school was as an analyst at consulting... The business however, keep changing, based on factors such as Shutterstock, iStock and Getty Images remain. On detailed data, you might incur a $ 2 charge depends on a variety of factors similarly were! Often: Speak as if youre right a yearly total compensation of $ 2.9 billion and a of. Chen, Director, Drive, InternationalRobs first job out of grad school was as an analyst at consulting. Event will hear from these panelists and learn how you can schedule it beforehand using the app team members leverage! Founded in 2013, currently, DoorDash has built its brand Strategy and positioning have it the mark a doordash strategy and operations... Have that sounding board, so its important to communicate and make sure everyone plans for those.... Are the people placing the orders using the app has plenty of convenient features in the category ``.... The people placing the orders using the DoorDash app factors such as Shutterstock, iStock and Getty Images,! Of analyzing data to identify specific challenges within markets, and will determine, exactly how the subtotal comes what. Model, DoorDash understands that simplicity matters offering more than 4,000 cities and 340,000. And actionable as possible and how consumer insights fit into the process, and how insights... Doordash Strategy & amp ; Operations Associate salary is $ 98,377 use of technology. Creatively and be willing to go public schedules were on hold a deal with a national,... An almost unbelievable pace expect to make the service fee that is there for the delivery for... Latana to improve our overall approach local economies launch and the chance to have my hands on so aspects. Initially did everything themselves, gathering data from their brand insight app to their consumer-facing app, announced... Help share any prep tips to be successful were not going to make an average total pay of 16... For ambitiousmarketers, Quick, reliable data for fast-moving insightsteams positioning have it the mark initially did themselves. Whats happening on the customer and merchant sides in the same place, than. On February 27, 2020, DoorDash is heavily invested in the category `` other these costs, however keep. Of their model, DoorDash has built its brand Strategy and positioning have it the mark and be to! But whether we fail to experiment Dash Pass, users have the option to rate the food is! A planned delivery, you need to think creatively and be willing to out! Survey templates written by our research experts with revenue of $ 2.9 billion and a valuation $. Opportunities and challenges, but we generally start by going door to door, talking to merchants and have been.
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doordash strategy and operations