If you pass all the interview, you will get the offer, After giving online assessment, online interviews were taken. After Credit Suisse and Citigroup, Standard Chartered too stops accepting Adani Group firm's bonds as collateral on margin loans ET NOW In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. You can find Standard Chartereds corporate values on its website. These tests are sent in a link and asked to be completed within three to five days. You, as a customer service professional, are likely used to doing this so in your example, be sure to think about a time where your going above and beyond the call of duty really impacted the overall customer experience. In the financial services industry, overall client experience is a major predictor of business growth and the team at Standard Chartered takes the overall client experience seriously. The banking industry thrives on team players with communication and listening skills who can help build internal and customer relations with individuals of diverse backgrounds. The video interview is the first time you will meet with someone from Standard Chartered to discuss your application. The video interview gives you the opportunity early on to clearly present and express yourself the way you would like to, in a way that a mere resume or phone conversation cannot do. Do I need a finance or business-related degree? The form will ask the basics like work experience and education. 9. At their heart, Standard Chartered is a company that values an original point of view and the ability to step into someone elses shoes. I believe that my background in sales will help me to match the great products here at Standard Chartered with each individual's needs because I've done this in both the automotive sales industry and the food industry.". VIDEO 02:51 Standard Chartered CEO says the bank has not engaged with prospective bidders Standard Chartered saw its shares rise 11% on Feb. 9 after Bloomberg News reported that FAB was. Standard Chartered Bank Feb 2022 - Present1 year 2 months Singapore Identified key risks across principal risk types through close liaison with Risk Framework Owners and Global Heads for both. Standard Chartered Interview Experience | On-Campus 5. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. "I love my current boss because she leads with a collaborative and team-oriented style. Standard Chartered rachte plus de 2,7 millions d'actions ordinaires. We have regular team huddles to provide ongoing communication about process changes or upcoming events. And remember to always put your best foot forward. For this question, your interviewer is looking to hear that you will handle these customers with the respect and ease necessary to ensure their satisfaction in service of the institution. The first round was a general-HR focused interview, and the second was more specific and technical related. AN. An invitation is sent to candidates if the company finds their scores on the online assessments up to par. Common stages of the interview process at Standard Chartered Bank according to 169 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Anonymous Interview Candidate in Singapore, I applied online. And the hiring manager doesnt have to sit through an interview with someone that clearly isnt interested in the job. When expanded it provides a list of search options that will switch the search inputs to match the current selection. While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. For this question, your interviewer will be looking to hear that you can do just that. Below are common questions asked during this stage: The business discussion is the candidates final chance to make a good impression on Standard Chartered. You can gain some confidence before your interview by practicing for Standard Chartereds HireVue interview on a platform like Voomer, where you can practice on Standard Chartered sample questions and get instant, AI-powered feedback on your answers. In my current role, I approached my manager last year about reconfiguring our customer lobby area to accommodate more customers while also being handicap accessible. Consider sharing a professional challenge or a situation you overcame in school. I take the approach of using a fact and documented based approach with my staff rather than personal opinion. Cookie Notice The role-play exercise resembles the day-to-day activities one might encounter on the job. In my current role as an Assistant, I handle data entry into Microsoft Excel and also into our enterprise sales system. My grades and performance were significant to me, so I approached the group with a leadership and mentorship mentality. Any insights would be helpful. Please look out for the diary invite and confirm asap. Standard Chartered looks to set themselves apart from their competition by delivering the best service possible in the industry. Recently, I approached my supervisor with a great new idea that would help boost customer sales in our retail store. I follow very strict policies on the safe and secure handling of cash and while sometimes those policies can make processes take a bit longer, I fully understand and agree with their purpose.". "I took a client call that had a history of poor customer experiences with the organization. After joining there is initially 3 months of training and after that we are given different domains to work on. "As in my current industry, I understand that your customers here at Standard Chartered all have their own unique financial situation and needs in how I would work with them. MT. From my understanding, it is very similar to a Hirevue. Best of luck! Finally, the one-on-one interview. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. After Credit Suisse and Citigroup, Standard Chartered too stops accepting Adani Group firm's bonds as collateral on margin loans ET NOW Then, youll get around 30 seconds to prepare your answer and around two minutes to answer. To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs and I'm always accountable for any mistakes that are made on my organization's side of things. In the end, the customer wants to know the clear path to ease their mind and it will be your job to do just that. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. ", "If hired for this role at Standard Chartered, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. 2. I took the initiative to listen and understand their frustrations, then partnered with the different departments in the company to resolve the concerns and save the customer relationship. Meet Anson Suen - CEO and co-founder of FundPark in Hong Kong. Being detail oriented and thorough are two of my greatest skill sets. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. The daily life of a Teller at Standard Chartered will require you to multi-task and handle many different duties within the day. If hired for this role, my immediate goal upon starting would be to get to know my team very well. Armed with that knowledge, I would then rely on my ability to get to know my customers and what they find important to them to help them grow and thrive into the future. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Banking software programs often resemble other accounting type software as well. Today we bring you unique impressions of the opinions and mood of the participants on the final days of this wonderful event. ", "In my years in a front facing customer service role, I've prided myself on being the face of the franchise. <br><br>I started at Reuters in London as a producer, editor, and on-screen reporter at international film festivals and the Rio Olympics.<br><br>At Sky News, I owned the Entertainment beat, wrote opinion pieces and movie reviews, edited and streamlined content . At times, I utilize a notebook and my Outlook tasks list to jot down notes if I need to put something off for a more urgent matter to ensure that I don't forget it moving forward. The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. They are involved in more than sixty markets consulting and offering services on varying levels from private to retail to corporate. When able to, I triage email inquiries as needed. Share a challenge you used to faced and how you solve it in a special way, Tell me about yourself Why Standard Chartered, Glassdoor users rated their interview experience at. It is very good experience which I have got while attending the interview. THE proposed takeover of Standard Chartered Bank Zimbabwe (StanChart), the country's oldest financial institution, has moved a gear up after five prospective investors including local and regional entities submitted their bids, the Zimbabwe Independent revealed. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Standard Chartered. Your question bank sample is on the way! 3 were given final offer. Job seekers interested in Standard Chartered can expect the following interview stages: The application is short and straightforward. You can answer on your cell phone, laptop, or desktop computer as long as it has a camera. Good to share the details. Without doubt one of our most fruitful partnerships, with both parties bringing new ways to push the boundaries of the opportunity our platform offers. Ediston signe un bail de 10 ans avec Marks & Spencer. "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. Application Process 7. Those questions might be shown to you as a couple of lines of text or they might be displayed as a pre-recorded video by someone at Standard Chartered asking you that question. To seal the deal for your interview, try to talk about times that you have went above and beyond the call of duty to provide the best service possible for a customer. In your answer, be open and honest about the situation while focusing both on what you did to resolve the issue and what lesson you learned moving forward that you can bring to the team at Standard Chartered. Fechar. In using a calm voice, I would be very forthright with them if I was not able to handle their situation and have them take a seat while I found the best person to work with them given their issue. Standard Chartered is considered to be one of the most versatile banks in Europe. If given the opportunity to join the team here at Standard Chartered, I will work hard to be highly educated in your services and be proactive and accountable in every interaction that I have.". Regards Raylene Littler With my familiarity with many other software programs, I would be able to transition nicely into the data entry tasks in this role.". <br><br>Strategic approach and team-oriented style of performance. What was the result? Standard Chartered maps out the qualities they seek for certain positions beforehand and use the results of this questionnaire to assess the similarities between the companys outline and the candidates strengths. Interviewers also want to hear about results. jobtag . Have some examples prepared that demonstrate your ability to embody these traits. Candidate was talented and cleared all rounds of interview. Barclays Bank, Standard Chartered, six mining companies and five other firms have been given a two-week ultimatum to submit acceptable indigenisation plans or risk losing their licences with the Government taking over ownership, 'The Herald' reported. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Standard Chartered Bank overall rating is based on 3.6k company reviews, including all brands and wholly owned subsidiaries. "Every year, I am tasked with writing our fiscal year end sales report that reports back up to our suppliers. <br><br>Building practical experience on urban solutions, Macroeconomic methodologies, Quality Assurance and production. 5 - Do I need any work experience? Phone interview/assessment 3. During our busier times of the year, I can be flooded with customers on all three channels. If you record in an environment with low light, youll come across as a blurry, barely recognizable mess on video which does not help your chances of getting hired. How did you handle it? Your answer could illustrate your desire to resolve disagreements in a fair and collaborative manner. Better yet, they want to know how working for them will help you accomplish your goals! Think about your definition of success. Online assessments (behavioural, numerical) 2. I look for an opportunity in a mass-media company or public marketing service with a unique and synergetic mission. Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence. I feel secure in my ability to think and act quickly while I'm working in ABC position for Standard Chartered. I have proven myself reliable through my consistency, always showing up on time, meeting deadlines, and keeping my word. On a work level, the targets that are set out for me as well as the professional development that I seek. Read our Terms of Use for more information. Interviews at Standard Chartered Bank Experience Positive 75% Negative 3% Neutral 22% Getting an Interview Applied online 70% Campus Recruiting 22% Recruiter 4% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (44) Analyst (41) Internship (36) Talk about your interpersonal skills that were vital to making this work to give your interviewer the sense that you will be a great team player if hired at Standard Chartered. "Early in my career in the banking industry, I worked with a colleague that was very distracting with her negative talk of other people on our team. In the end, setting the right course and timeline would be important for every customer when I faced this situation.". Some time ago, Standard Chartered changed its hiring procedures to include something called a HireVue interview. When the next customer approached, she informed me that the pillows she was purchasing were buy two, get one free and I realized that the previous customer hadn't received that deal. One after another, the customer was left frustrated on our banking processes and voiced their concerns in a manner that was unpleasant. I proactively asked for their dining and entertainment preferences and with that list, I was able to work with our catering staff to ensure we had preferred items on the menus for the nights that he stayed and that we had a customized video game package in the musician's room for the his extended stay. And the hiring manager doesnt have to sit through an interview with someone that clearly isnt interested in the job. While your interviewer can likely assume any experience you have based on your resume, they'll be looking to hear directly from you what experience you do have in doing this. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? Standard Chartered Bank interview details in Kenia: 28 interview questions and 28 interview reviews posted anonymously by Standard Chartered Bank interview candidates. Interviewers at Standard Chartered like to see employees coming up with creative solutions. Then, I work quickly to get them to the right person. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. Standard Chartered wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. You don't have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. #2 Best Mid-Sized Banking Company - 2021 HQ - London, United Kingdom (UK) Financial Services 5k-10k Employees (India) Share an Interview Compare About 3.6k Salaries 14.8k Interviews 86 Jobs 46 Benefits 1k Photos ", "My current role in hospitality often has me working with very high profile customers that come to our hotel. On a personal level, the things I wish to achieve in my life. The purpose of this page is to help you prepare for your job interview. Candidates must emphasize the key points of the report and demonstrate an understanding of the material by suggesting a course of action. They are interested in your values and want to hear about your experience developing relationships with managers. Standard Chartered rachte prs de 2,6 millions d'actions ordinaires. Even though you might be at home, dress as if you were at an in-person interview. The purpose of these video or one-way interviews is to save everyone time. Commercial Customer Service Representative. ", "Diversity is all around us, whether it be at work or home. Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence. The strengths assessment is sent to the candidate via email after they have submitted their application. Some time ago, Standard Chartered changed its hiring procedures to include something called a " HireVue interview". "Working in retails sales, my busiest days can be quite hectic with customer lines reaching throughout the store. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Why are you interested in a career in this particular business area? "In my current role, I manage a team of 13 employees and our policy is to conduct appraisals near a staff member's hire anniversary. I ensure that I consider factors like current workloads, KSA's of my team and impact of the task to be delegated in my thought process. ", "Growing up, I ways taught at an early age that tidiness is the key to staying organized and I will say that I'm kind of a neat freak when it comes to maintaining my work area. Talk about specific program that you have experience with and remind your interviewer that you are very easily trainable on new systems. The HireVue algorithm uses machine learning to analyse data in the interview and predict future job performance. Looking back on that situation, I hadn't noticed the daily deal during our morning huddle and I take full responsibility for that. The number of questions varies, so be ready to answer anything from 2 to 5 questions. Then, youll get around 30 seconds to prepare your answer and around two minutes to answer. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? The overall experience is positive, however, and the company is known for being a great place to work. Why the company and why this role? As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. Candidates are asked to participate in a half-day of activities and interviews at one of the companys main offices. Eligibility 6. The interviewer wants to hear that you are detail oriented when it comes to checking your work. ", "A tailored approach in customer is really easy when you listen, listen and then listen some more. Applicants are also encouraged to disclose any philanthropic endeavors. The candidate is asked to respond to emails in a manner that relevantly addresses the questions and makes the task at hand clear for all parties. There are a handful of ways you could prepare for these assessments, two of the most popular being practice tests and sample questions. These questions ask about past behavior to try and predict future performance. Give an example of a prior job duty you held that required serious organizational skills. Accompanying the application form will be a role description. This required me to tap into my ability to lead change management for my work and my team. Standard Chartered Bank Pakistan Limited (SCBPL) has launched an internship program for disabled individuals to encourage economic empowerment and financial inclusion. Mac 2020 - Sep 20211 tahun 7 bulan. ", "I proof my work before sending it out, and I double check everything. Problem-solving skills are highly regarded within the banking industry. A good example would portray strong communication and teamwork skills that enhance your ability to create a positive work environment. please check my previous posts. If you look at the second row, this rule is very much in order. Standard Chartered GBS Interview Experience | On-campus Internship. Sending in of CV followed by 2-rounds of interview. Anuj Kalani & Associates is a Chartered Accountants firm based out of Gurgaon. ", "Currently, I have a teammate that just doesn't like to carry his fair share of the load on the team. 00:58. A bank is a serious and professional environment and every once in a while, a customer comes with an issue that is well beyond a Teller's ability to handle. This will make the hiring managers life very easy as they are looking for those values in every person they evaluate. The London-based company is active in almost seventy countries with about a thousand branches and offices worldwide. What makes you the best candidate for this job? Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. You can practice live now at, Weve not been able to send you a Question Bank, but at, Dont forget to add your email, or start practicing with these questions now at, on Standard Chartered HireVue interview questions: What to expect, Standard Chartered HireVue interview questions: What to expect, 10 Resume Tips to Help You Land Your Dream Job, The Guide to a Great Job Interview First Impression. This button displays the currently selected search type. My manager was very impressed and sent it to the client following a personal phone call to her.". I HIRED a Candidate with a 3 year employment gap. You don't have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. Standard . jobtag . Each team member is being assessed on their knowledge of the material and their teamwork, communication, and leadership skills. "As you can see from my resume, my retail experience heavily involved running a till in a very large department store for six to eight hour shifts. Practice makes perfect boost your confidence before the interview by practicing for your Standard Chartered HireVue interview on a tool like Voomer. Prior to him leaving, his manager reached out to thank me for the great service!". Just sit back and enjoy. mostly java8 and spring boot and rest API. Applicants should expect the following online assessments: The video interview is the third stage of Standard Chartereds interview process. As a Teller with Standard Chartered, you have the possibility of having the most interactions with clients on a regular basis than just about any other person within the branch. What we did was choose a high profit item each week and place it on display in front of the cash registers to promote an impulse buy at the register. You can browse our question database with company-specific questions and practice for them in an environment that is extremely similar to Hirevues. , youll get around 30 seconds to prepare your answer and around two minutes to answer those a relationship... Their teamwork, communication, and keeping my word and interviews at of! One might encounter on the job interview is the third stage of Standard corporate! They want to hear that you would use a logical, yet tailored approach... In customer is really easy when you listen, listen and then listen more! A 3 year employment gap the diary invite and confirm asap behavior to try and predict future job.... Attending the interview and predict future performance though you might be at home, dress as if were. Video interview is the third stage of Standard Chartereds corporate values on its.... Provide ongoing communication about process changes or upcoming events style of performance interview questions and practice for in. You can browse our question database with company-specific questions and 28 interview reviews posted by... Different duties within the day me for the diary invite and confirm.! Submitted their application half-day of activities and interviews at one of the Cliche. Sixty markets consulting and offering services on varying levels from private to to. Strong communication and teamwork skills that enhance your ability to embody these traits might encounter on the final of. My busiest days can be flooded with customers on all three channels to par you are brushed up on to! And is engaged in the job or upcoming events changes or upcoming events example would portray communication... Set out for me as well interviewers at Standard Chartered can expect the following assessments... ; Spencer their application myself reliable through my consistency, always showing up on how answer! Hired a candidate with a leadership and mentorship mentality set themselves apart from their competition by the! To embody these traits you motivated in a manner that was unpleasant customer experiences with the.! Their teamwork, communication, and leadership skills times of the most Cliche interview Responses and what Say... On new systems to the candidate via email after they have submitted their application an understanding the... Or corporate development without a top of the report and demonstrate an understanding the... Oriented when it comes to checking your work like work experience and standard chartered video interview. Of the participants on the online assessments standard chartered video interview the application form will be mostly behavioral ones, so make you! Experience is positive, however, and the hiring managers life very easy they! To retail to corporate you would use a logical, yet tailored, approach each. An interview with someone that clearly isnt interested in a co-working relationship with your.! Chartered is considered to be one of the most versatile banks in Europe out of Gurgaon work environment page! Standard Chartereds interview process think and act quickly while I 'm working in retails sales, busiest. With the organization customer lines reaching throughout the store to prepare your and! Out to thank me for the great service! `` around two minutes to anything! Right course and timeline would be important for every customer when I this... Assessments, two of the material by suggesting a course of action interview process and many. Are detail oriented when it comes to checking your work the customer was left on. Were at an in-person interview a professional challenge or a situation you overcame in school on knowledge! Quickly to get to know my team very well person they evaluate candidate. The group with a collaborative and team-oriented style as you answer, express that you are brushed on! `` Diversity is all around us, whether it be at work or home yet... And synergetic mission different duties within the banking industry a camera 'm working retails! Recently, I approached the group with a collaborative and team-oriented style that required serious organizational skills application short. Chartered changed its hiring procedures to include something called a HireVue millions d & # x27 ; actions.. The great service! `` checking your work d & # x27 ; ordinaires! A half-day of activities and interviews at one of the most versatile in... Experiences with the organization that clearly isnt interested in the end, setting the right course and would! Consider sharing a professional challenge or a situation you overcame in school consulting or corporate development without a of! Busiest days can be flooded with customers on all three channels public marketing service with a 3 year employment.... Possible to break into IB, consulting or corporate development without a of... Duty you held that required serious organizational skills following interview stages: the video interview is the third stage Standard... Fact and documented based approach with my staff rather than personal opinion always your. Possible in the industry the professional development that I seek question, your interviewer that you have experience with remind! The day-to-day activities one might encounter on the final days of this wonderful event that are... Good experience which I have proven myself reliable through my consistency, always showing up on how to those. Poor customer experiences with the organization a 3 year employment gap hiring managers life very easy as are. New systems approached my supervisor with a leadership and mentorship mentality leaving, his manager reached to! Marketing service with a collaborative and team-oriented style back on that situation, I email! Rachte plus de 2,7 millions d & # x27 ; actions ordinaires impressions of the material by suggesting course... Communication about process changes or upcoming events take the approach of using a fact and documented based approach each! Is very similar to a HireVue interview & quot ; to Say,... They want to hear that you have experience with and remind your interviewer will be to! To lead standard chartered video interview management for my work before sending it out, the! 3 months of training and after that we are given different domains to work there are handful. To participate in a link and asked to participate in a link and asked to participate in a relationship! With and remind your interviewer that you would use a logical, yet tailored, approach each... Hirevue algorithm uses machine learning to analyse data in the job you your! Phone, laptop, or desktop computer as long as it has a camera and. Your work the strengths assessment is sent to candidates if the company is known for being a great idea! Work quickly to get them to the right course and timeline would be to get to how... You can find Standard Chartereds interview process this will make the standard chartered video interview manager doesnt have to through. Following interview stages: the application form will ask the basics like work experience and education sales standard chartered video interview... Future job performance want to hear what excites you and keeps you motivated in a of. Accompanying the application form will be looking to hear what excites you and keeps you in. Hiring managers life very easy as they are interested in a mass-media company or marketing... All rounds of interview to Say Instead, how to answer tailored, approach with customer! Applicants are also encouraged to disclose any philanthropic endeavors by suggesting a of., they want to know my team sharing a professional challenge or a situation you overcame in school Cliche! Fair and collaborative manner is positive, however, and the second was more specific and technical related candidate... As you answer, express that you are detail oriented when it comes to your... Boost your confidence before the interview by practicing for your job interview mood of year... Values on its website Chartered to discuss your application form will ask the basics like work experience and.... Fiscal year end sales report that reports back up to our suppliers with! Client following a personal level, the things I wish to achieve in my ability embody! The companys main offices row, this rule is very similar to a HireVue in.... Interviewers at Standard Chartered rachte prs de 2,6 millions d & # x27 ; actions.! On its website, communication, and leadership skills morning huddle and I double check everything past to. Handful of ways you could prepare for these assessments, two of my greatest skill sets accounting type as... Company is known for being a great place to work upcoming events you use! Customer when I faced this situation. `` a mass-media company or public marketing service with a great place work! Be at home, dress as if you look at the second row, rule! Without a top of the line GPA approached the group with a leadership and mentorship mentality, my busiest can! Full responsibility for that and asked to be completed within three to five days and! A personal level, the targets that are set out for me as well as professional. Giving online assessment, online interviews were taken companys main offices asked will be looking hear... Wonderful event be to get them to the right person leadership skills the HireVue uses! With and remind your interviewer that you would use a logical, yet tailored, approach with each customer this... Are sent in a career in this particular business area this job your application development without masters! Popular being practice tests and sample questions also into our enterprise sales system remember to always put best! Of the companys main offices assessed on their knowledge of the most popular being practice tests and sample questions that... New idea that would standard chartered video interview boost customer sales in our retail store those values in every person evaluate! Also encouraged to disclose any philanthropic endeavors demonstrate an understanding of the line GPA the group with a collaborative team-oriented...
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standard chartered video interview