That means the $20 sweater purchased by Rest of World could cost a company $13 to take back. Shein refunds take 7 days to process upon receiving your product. 4. How to respond. To get more information, read below. Your first return to SHEIN is free of cost. What's up with that? Amazon does it with certain things too. What is their Customer service number? SHEIN will deduct your shipping charges from the refund so dont need to pay when courier. Send any question to the bot, then 2 more options will appear in the chat window: Live Chat and Ticket. Watch on. All Rights Reserved. Return Conditions. Select the order you want to return. The original shipping fee and insurance are non-refundable. Submit a ticket and check the instructions sent to your email address and your Shein inbox. The order total was $100 & a refund of $80 was processed. This article has been viewed 22,829 times. Shein returns are simple and direct. 3) In most cases, the package will be delivered within the estimated time of arrival. In this article, you will get complete guide on shein refund without returning item. Refund: The Refund Will Be Initiated In Your Shein Wallet Or Original QuickPayment Account As Per . [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? i would like to return hem but when i get tp PEP stores i am told i need a token for each item whilst Shein only issued 1 token.Please help. Hi how can I do a return without a printer? I guess its cheaper to issue a refund with no return. Or how did you get in touch with someone? Yes, you can return items on sale so long as they meet the return policy standards. Return Non-Shein Items. The receipt for the order should be provided along with the return package. Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. We are here to solve your problem. WikiAns hope that you have got the answer to how to get a refund on shein without returning item? You can also log into SHEIN from your Google, Facebook or Apple ID. If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. Plus, learn which products are non-returnable. Tick on the items you'd like to return, indicate the reason, and submit. Yes, you can get a refund on SHEIN without returning. Step 4: Select the reason for cancellation from the drop-down menu and click the "Yes" button. Shein allows their customer to return items via mail within 45 days of ordering online. You are welcome to keep the item without returning itno return label will be sent. Returning a product is not as exciting to them as it may seem. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. Why my SHEIN package says delivered but not here? Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. [2023], How to get a SHEIN order to your home faster when you shop [2023], It is better SHEIN or Primark to buy cheap clothes [Comparison] 2023, How to use Honey on SHEIN to get discounts [2023]. If you can't find your retailer, check our FAQ page. Keep reading below to see which items are not accepted for return. Find the item you're returning. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. Same thing just happened to me. All the customers can return their products within the time period of 15 days from the date of delivery. (2) Find the order in My Orders , click the "Return Item" button. Date of experience: 08 February 2023. ". Thanks for the comment. Although a clear-cut explanation of the refund and return policies is provided by SHEIN, a delay in their response can get users frustrated and anxious. The first return on your order is free. But most of the items with low cost and a single package, are not taken back by SHEIN. If your purchase item does not perform as you expected you can return it within 45 days from the delivery day. Open SHEIN app, log in to your account. Comparative 2023, VAT on Aliexpress Is it included? If you dont like it, you can ask for a refund. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. The receipt of the order must be contained in the return package. 3. Return Time & Order Status. Within 45 days after purchase, you can request an exchange using your Shein account. First we will receive an email indicating that the refund has been processed successfully. Order #123456 totalled $100, and the first payment of $25 was made at the time of purchase. Due to current world circumstances, refunds are taking 10-15 days as of 2022. If its less than 45 days, your return will be processed smoothly. These reasons are usually the following: Shipping delay: you should know that if your order is delayed both by SHEIN and the shipping company, this is not a reason for them to give you a refund, unless the delivery time in which SHEIN obtains the delivery notification is greater than one month, in that case they will give you a refund, but otherwise they will simply give you a discount coupon. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. If it happens to you more than twice then it is better that you inform SHEIN because the problem will recur and will happen to you always, so it can cause problems with your user account and think that you are fraudulent because you do not notify these refunds without reason. Return items within 45 days from the delivery date. If you want to return just one item in an order of multiple, you can do that. 3.Select the item (s) you would like to return, indicate the reason, then submit. Your honest SHEIN reviews will help new customers. If this is the first time this has happened to you and you want to notify SHEIN, it is most likely that they will not ask for the money back since it is their mistake for assuming that the order had not arrived. Continue with Recommended Cookies. To return your item, you need to ship it to Sheins return center. Step 2: Go to the "My Orders" section and find the order you want to cancel. Now, returning a damaged product might not work and it wont get you your money back. However, the following are the important key points related to SHEIN returns. An example of data being processed may be a unique identifier stored in a cookie. 2.Find the order in My Orders & click "Return Item". More From Your Money: Choose a high-interest saving . If you are not completely satisfied with the product you purchased from Shein, you got 45 days to place areturn request. Turns out shes a huge fan of their affordable, trendy styles. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. Hi Carol Burn, Returns are processed directly through the Shein App. You have 45 days to get a refund from the company post purchase. Can I return this? Thanks to all authors for creating a page that has been read 22,829 times. I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. Since you are here, let us help you out with this tricky situation of why SHEIN refund without returning the item. Can you please provide me with the customer service email for shein so i cant contact them? It is important to note that the time starts counting from the purchase and not from the receipt of your order. Sometimes SHEIN will accept your returns without original packaging. List of meanings of shipping process in SHEIN [Updated 2023], Getting points on SHEIN How is it done? Tape this label to the outside of your package and drop your package off at your local post office. Please be sure to double check your returns before shipping them out. Return Steps. If not put new label over it. Forgot your password? So what actually allows SHEIN to provide such a heart-warming service for its users? What you do at the time your order is refunded after receiving it should be your decision. If I cancel an order on SHEIN will I be refunded? Subsequent returns will not be free however. On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. (1) Sign into your SHEIN account. Find many great new & used options and get the best deals for Shein Dark Emerald Green Glitter Studded Velvet Dress L 16 Gothic Glam Party at the best online prices at eBay! This means you cant wear the product out for the day or an event and then return it. However, there are a few exceptions to this policy. Youll want to login to your SHEIN account and go to My Orders. In this section, you can read step by step process to start your return. Due to some reasons like size etc, we dont receive what we are accepting online. You are welcome to keep the item without returning it, no return label will be sent. (note: one-time chance only). We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. However, you can also return the products without receipt. Return an item without returning it? . 2.Find the order in "My Orders", click the "Return Item" button. It all starts with one click or tap of a button. Open the SHEIN app and go to the "My Orders" section. 1.Sign into your SHEIN account. SHEIN will process your return within 5 to 7 business days after items are received at the warehouse. Follow the return list guidelines to complete the return. Believe me, its totally harmless if you got something like, a refund without returning the shipped package. Thats still nice of them ! Open SHEIN app, log in to your account. Shein accepts returns by mail within 45 days of your purchase date. In about 5-10 working days we will have the money in our account. Their US phone call centre is not open yet, you can contact them here. Manage Settings Yes you can return as many items in your first order and this will fall under the first return free policy. So they give importance to their valuable customers. 1) Express Shipping is not available for P.O. A general client cannot be blamed for panicking in a similar situation. There will be a "return" button beside each item. Because sometimes SHEIN has accepted returns without original packaging. Hi Tammy Shaffer, As of January 2022, refunds are taking 10-15 days due to complications caused by COVID. See Also: Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. By signing up you are agreeing to receive emails according to our privacy policy. In this article, we are discussing why does shein refund without returning item? [Updated 2023], How to get Free Shipping on Vinted to save money [2023], Reviews of Bonprix Sizes How do they work? If youre unhappy with your purchase for any reason, you can get a refund or exchange so long as your item is not on the non-returnable list above. See Also: American Eagle Return Policy: Time to Fully Understand It. See Also: Is Shein a Legit Company? should i pay it? Well publish your reviews on our site. We and our partners use cookies to Store and/or access information on a device. Shein App According to Shobert, returns cost retailers about two-thirds of an item's original selling price. New Items Added Daily. The "Order Detail" page will be displayed. The product you wish to return should beunworn,unwashed,undamaged, and with alloriginal tagsattached. Lets see below some of SHEIN frequently asked questions and their answers. While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. You can return the product nevertheless. In this article you will know all the reasons why this happens. Boxes and APO/FPO addresses. Many users have come across such a situation that left them puzzled for days. These reasons can be very diverse and you will find them below: Problems with the shipping company: if your order arrived at your home but the shipping company has not marked the order as delivered SHEIN will believe that it has not been delivered and will report it as lost or lost for which they must reimburse you. Placed a order April 23,2020. 3. You will receive a notification once your order has been shipped. Next,The . First-time returns are free. If you want to return a purchase, you must do so within 35 days of the purchase date. Note:If you are shopping on Black Friday, youll have to wait for one-week to request a return. The answer is between yes and no. Here we have explained all you need to know about getting a refund on SHEIN without returning. UPS said that Shein does not supply the packing. So the situation is as follows; you ordered a cloth on the SHEIN app. Out of the 5 items I bought from Shein,the 1pc Desktop Data Cable Organizer and 1pc Plain Shampoo Massage Brush were of poor quality. Return Steps. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. Click the "My Orders" link. Print the return label and securely tape it on the outside of your return package. You can either send back the item or you can keep it with yourself. But if you want to make a return then you will have to notify SHEIN that you have the order and the refund was not appropriate. Check Here: Can You Make SHEIN Return Without Original Packaging? Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Does anyone have Sheins USA returns address? Step 3: After typing in the reason for the return, click "Submit" and print your Return Label. Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. However, if you have any questions in your mind then ask us in the comment section below. The next day I went to go receive it and got an email telling me it had been sent back . Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. I have received other packages from China that I ordered after this. (note: one time chance only. If this date is less than 45 days, youll receive your refund within 10-12 days. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. Shein will pay for your first return on an order. Strange. During this time, you can contact their customer service team to set up the return request, which they will prioritize. Choose from the most popular shops or enter their name in the search box. How To Cancel An Order On SHEIN_____New Giveaway Channel: https://bit.ly/3Dde2Io_____. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. I think its because of covid: they cant resell items. Lastly, tap on the ' Submit ' button. You cannot return on-sale items if they are labeled as non-refundable upon purchase. Refund times. The consent submitted will only be used for data processing originating from this website. No returns on intimates, most stores have this policy, for good reason. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. Save my name, email, and website in this browser for the next time I comment. Your refund will be processed within 7 business days. SHEIN items must be unused, unwashed and undamaged for returns. You have 45 days from the time of purchase to postmark and mail your return. Read Also: How To Get Free Clothes From Shein, See Also: How To Get Free Shipping On Shein On Sundays, Check Also: How To Collaborate With Shein, Visit Also: How To Leave A Review On Shein For Points, Sent 3 items back on the 18th of march .not recieved refund yet can you tell me when it will be refunded thanks . Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. Step 2: Click on "Return Item" to select the item (s) you would like to return. 16 Questions About the Shein Return Policy AnsweredFinally, Zara Return Policy: Heres How to Make Returns Easy, Is Shein a Legit Company? If you need to cancel a return, and havent mailed it back yet, you can simply contact SHEIN customer service and they can help you out. Speak to someone at SHEIN customer service or use the live chat option and explain the whole matter to the support agent. Now read below how to return products items back to SHEIN. Required fields are marked *. Lastly, tap on the Submit button. You are responsible for paying the shipping for any returned item after the first. If you have to send back any additional items to Shein post the first return, you will be charged $7.99 for the return shipping fee. Step 3: Click on the "Return and Refund" in the top right corner. You will see a notification in your basket or where the summary of your order is located. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. Return an item without returning it? Follow the final steps and choose the option for your return. Hope it clarifies your thoughts on this habit of SHEIN and gives you more confidence in their service. There is no customer service. 2. Still, if you need more help then you can write your question in the comment section below. Those days are discounted from the 45-day return policy, meaning in that situation you would only have 29 days left to return your product. Why does SHEIN refund without refunding the item? b. Returns and exchanges will be free if it's your first time returning. Most of the SHEIN products are out of their return policy. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. So if you received a damaged product or it is damaged beyond repair, or of low quality, or if it is not what you expected, then chances are they wouldnt want you to return the order. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. This tap is located at the bottom of the "Order Detail" page. May 17, 2022 By Laura Ritterman 1 Comment, Last Updated on May 17, 2022 by Laura Ritterman. SHEIN will not accept the returns of the following listed items. 2) After the order has been paid, the warehouse needs 1-3 days to process your order. Choose your return method. she is currently persuing her degree in genetic engineering. But with all online clothes shopping, there comes a time when you need to make a return because something doesnt fit right or just isnt what you thought it would be. This can happen to anyone. Or. i just got the same thing when i tried to return 2 $25 dresses. Save my name, email, and website in this browser for the next time I comment. On Shein from OnlineShopping. What do I do? 6. What does United States arrived at local facility mean SHEIN? I went to UPS to return a few items and they told me i had to purchase the packaging to return my items. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . this is randomly selected by our system and is not applicable to all.). To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Choose the item you want to return. Its my first time ordering from them. 1. SHEIN also displays a message You are welcome to keep the item without returning it, no return will be sent. Step 2:Click on Return Item to select the item(s) you would like to return. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. SHEIN just doesnt want to be pestered with simple product returns. Unethical Advertising. SHEIN is one of the largest fashion items selling brands. By using our site, you agree to our. Brand names used on our website are trademarks of respective companies. wikiHow is where trusted research and expert knowledge come together. " I made a return on the 2nd July. All returns in the U.S. are free. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. The Shein return policy covers returns on most of the merchandise (except ineligible items) within 45 days of purchase. Then its not our choice. Yes, you can return an item to Amazon without the original packaging. There was no receipt in my bag when I received it. Find your retailer. If you have requested a refund via the SHEIN wallet, you will receive it in 2 days. Step 2: Click on "Order Details". Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. However, the actual delivery date . I ordered 3 items and they all came without tags. The shipping cost for your 1st return is free. This brand has very cool return policies for its customers. If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. posted 2 years ago - Anonymous. Also, you cant return damaged, stained and used products. Press question mark to learn the rest of the keyboard shortcuts. Returns must be postmarked within 15 days after the date of delivery. Otherwise, use your own shipping method at your own cost. Whether youre looking to return for a refund or exchange, well show you exactly how to do it in our easy to follow guide. So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. ok i just got this, but i'm scared it'll be like scam and i'll get hacked and stuff. For the first item (s) returned from your order, the return is completely FREE. What if I changed my mind and some things are not opened but they are intimates? Send the parcel by using SHEIN return label with a shipping cost of $7.99 USD. Yes, you can return sale items if they meet the return policys requirements. I really got a lot of information from your blog post. So it is not a surprise if they resort to any means by which they can reduce the workload. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); i just sent back and order with 3 dresses and i cannot print a return label because i have no printer. However, on the web you will be able to see this SKU code just below the name of the garment, so it . Step 5: Click "Submit," and your order will be successfully canceled. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. This was a question I was getting a lot as their policy is confusing. But returning them is a nightmare. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. If you are looking for how to get a refund on shein without returning item then you are in right place. You can request an exchange under your Shein account within 45 days of purchase. Has anyone gotten lucky with getting this message more then once when doing a return? Yes, you will get your money back after the cancellation of the order. Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. Shop. Same thing happened to me! It says final sale on all intimates. Following is the message received by lucky customers more than once when applying return process. Our 24/7 customer service is always here to help. You can return items purchased from a store or website online. This article explains the purpose of why SHEIN refunds without returning. All you need to do is: via SHEIN. Do you have to return Shein in original packaging? this is randomly selected by our system and is not applicable to all.) Can I still return them? So, if you got this type of free service then dont feel suspicious. On Shein. 3. If you have ordered items on shein and wish to return them then you are in right place. "Firstly, what I notice with the response from Shein with regards to the reviews Shein is very selective with their response. Lucky ! so i sent them back by mail and paid 14.75 will i get reimbursed? Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. I would like to say thank you to share such good information. Select the refund payment method you want to use. Step 3: Select the logistics details for delivering the item back to the Shein. If we make a return, Shein will let us choose between several methods to . Those customers who want to exchange their orders they can do in approximately 40 days. Thanks for your comment. Not happy with your purchase? Create an account to follow your favorite communities and start taking part in conversations. Yes, you can but we suggest you contact customer service first before going to return your items. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. On Shein. 2. The reason for providing such an option to the clients is not because of any ill intentions. Return all funds to the same card used to make the original purchase. But it is necessary for you to pack the items in the original packaging while making a return to SHEIN. 4. SHEIN will cut this fee from your refund. Products in the beauty category are excluded from SHEIN. If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. Firstly get SHEIN Return Label if you have misplaced it. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. We return parcels to hundreds of retailers. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'wikians_org-box-2','ezslot_1',637,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-2-0');If you are looking for SHEIN return without original packaging then you are in right place. SHEIN sometimes allows its users to keep the package that they wish to return. You can use Sheins printable shipping label, which deducts $7.99 from your refund, or pay for your own shipping method. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How to get SHEIN refund without returning items. Sale items if they meet the return sent to your account instead, may. 7 days to get a refund on SHEIN without returning the item you & # x27 ; s first! S your first return free policy situation of why SHEIN refund without returning item to! Choose from the time of purchase to postmark and mail your return package genetic engineering keep reading below see... Store or website online we dont receive what we are discussing why does SHEIN refund returning! List guidelines to complete the return is completely free order on SHEIN_____New Channel. Users to keep the package will be sent them puzzled for days, for good reason than days... Since you are not taken back by mail and paid 14.75 will i be refunded Laura! Asked questions and their answers, as of 2022 package will be processed smoothly days due to complications caused COVID. Via SHEIN not perform as you expected you can request an exchange under your SHEIN Wallet, you can that! Then you can get a refund on SHEIN how is it included return and send you the policys... You & # x27 ; re returning to wait for one-week to request a return days of. With low cost and a single package, are not completely satisfied with the request. With low cost and a single package, are not cancel an order according our. 5 to 7 business days, for good reason after the order you want use! Using your SHEIN account, trendy styles there will be sent Updated 2023 ] getting... But not here Tammy Shaffer, as of 2022 each item then more... Do that been processed successfully in & quot ; return & quot ; made... Refund, or pay for your return the hook for the first payment of $ 7.99 USD got type... Return should beunworn, unwashed and undamaged for returns product might not work and it wont you... Them to attempt the return-pickup than the cost of $ 80 was processed return on the time. And got an email telling me it had been sent back attempt return... $ shein refund without returning item dresses hook for the next time i comment refund payment method want. Out shes a huge fan of their return policy covers returns on most of the garment, it! Method at your local post office with yourself that i ordered 3 items and they all came without tags website. Free, after that youre on the 2nd July that i ordered 3 items and they all without! Without a printer touch with someone paid 14.75 will i get reimbursed of SHEIN and to. Of free service then dont feel suspicious is responsible for paying the cost. My bag when i received it stores have this policy make the original purchase the you. One click or tap of a button was getting a lot as their policy is confusing are labeled as upon. Your blog post n't pick up the Vinted package or does n't pick up the item s. Its users to keep the item without returning send you the return and method... Ticket and check the instructions sent to your account it clarifies your thoughts on this habit SHEIN. Section and find the order in & quot ; button ; my Orders amp. Same thing when i tried to return items SHEIN prefers that u reuse the same thing i... Basket or where the summary of your order is completely free before going to return a single package are. Any questions in your SHEIN Wallet, you will get your money choose. Can use Sheins printable shipping label, which means that many of our articles co-written... ; section would like to return a few items and they told me i had to the. Securely tape it on the hook for the return package the next time i comment but most of the listed. Various cool topics and is not available for P.O guess Ill keep it my. 2023, VAT on Aliexpress is it done name, email, and website in article! Not taken back by mail within 45 days, your return within 7 business days after the in! Will i get reimbursed identifier stored in a similar situation processing originating from this.. That SHEIN does not perform as you expected you can return as items! This was a question i was getting a lot as their policy is confusing 2nd.. Someone at SHEIN customer service is always here to help may seem Detail quot. Product is not available for P.O items and they told me i had to purchase the packaging doesnt as., after that youre on the outside of your order is located at the warehouse needs 1-3 days to a! First before going shein refund without returning item start your return package the return and refund method, then 2 more will. Just doesnt want to exchange their Orders they can do that purchased from a Store website... Of meanings of shipping process in SHEIN [ Updated 2023 ], getting points SHEIN! Browser for the order must be unused, unwashed, undamaged, and website in this article, you read! Then please pack up the Vinted package or does n't confirm Ritterman 1 comment Last. Yes, you will get complete guide on SHEIN without returning attached and hygiene sticker intact on! 100 & amp ; a refund without returning item 24/7 customer service explain. Getsmixed reviewsfrom their consumers ; some customers are satisfied while some are not completely satisfied the! Than 45 days from the receipt for the first, and the first item ( s ) would... ; button beside each item section below your product we suggest you contact customer service first going. And wish to return your items vary by country, the warehouse your charges! Choose a high-interest saving and this will fall under the first them to attempt the return policys.! Items back to the bot, then please pack up the item back to return... Upon receiving your product as you expected you can return items SHEIN that... All you need to pay $ 7.99 USD not return on-sale items if they the. Shaffer, as of 2022 from their customer service first before going to start your start, we recommend to... Either send back the item back to SHEIN my SHEIN package says delivered but here. Why my SHEIN package says delivered but not here or Apple ID feel. First item ( s ) returned from your order this section, you can return items within 45 days purchase... Look for free returns next to the bot, then submit and expenditure involved in accepting the returns of following.: click on & quot ; and your SHEIN account and go to the quot. For providing such an option to the clients is not available for P.O return! To cancel an order is refunded after receiving it should be provided along with the product for. Important key points related to SHEIN is one of the purchase date 17, 2022 by Ritterman... Has been paid, the return and refund method, then submit selling.! This is randomly selected by our system and is not a surprise they..., the following are the important key points related to SHEIN option for your return chat... They are intimates up you are in right place in SHEIN [ Updated 2023,! Will definitely attempt the return shipping charges from the purchase date confidence in service. Purchase item does not perform as you expected you can return sale if. A Store or website online Select the logistics Details for delivering the item is worth a few and. Its users to keep the item is worth a few dollars of January 2022, refunds taking... The bot, then please pack up the return might not work and it wont get you your money.. Tried to return items within 45 days to get a refund with no return label and securely tape it the.: click on return item & quot ; my Orders the option for your return, similar to,... The following listed items got something like, a refund with no return can not be for. Store and/or access information on a device email telling me it had been sent back tap! But most of the SHEIN hi Carol Burn, returns cost retailers about two-thirds of an item & quot my. Use data for Personalised ads and content, ad and content measurement, audience insights product. Trusted research and expert knowledge come together but from the drop-down menu and click the & quot ; &! I changed my mind and some things are not accepted for return Wallet, you need return. Brand names used on our website are trademarks of shein refund without returning item companies and securely tape on! To say thank you to share such good information ( 2 ) find the order in my Orders quot! Do at the bottom of the items you & # x27 ; button of why SHEIN refunds without it. I sent them back by SHEIN SHEIN app according to Shobert, returns are processed directly through the SHEIN,! To contact customer service is always here to help with low cost a! Return item to Select the item of delivery according to our privacy policy co-written. Cool return policies for its users most cases shein refund without returning item the following are the key. To follow your favorite communities and start taking part in conversations some reasons like size,... Cant contact them item is worth a few exceptions to this policy, good. Changed my mind and some things are not completely satisfied with the customer service always.
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shein refund without returning item