Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. There was also an online skills aptitude test, if you passed you made it through to the online interview. Nous sommes dsols pour la gne occasionne. Contract: Permanent. this problem can be fixed by reloading the page. Si vous continuez voir ce I applied online. Made me feel at ease in the individual interview process. para nos informar sobre o problema. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. (7.5% pay increase in March 2023) Customer Advisor. Shared on April 11, 2017. Received an offer right away and began employment paperwork. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. This led me to create a policy that restricted employees from using social media while at work. Primero con rrhh y luego con el jefe Disculpa los inconvenientes que esto te pueda causar. scusiamo se questo pu causarti degli inconvenienti. Average salary for Swissport Customer Service Agent in Calne: 10. I thought that I got the job upon this sentence. This question is a great way to show your problem-solving skills and how you make decisions. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . Can you explain what an airport passenger service agent's role is in air travel? Monday to Friday. naar Example: I use a planner to keep track of my daily tasks and appointments. - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, Get started with your Free Employer Profile. When answering this question, be honest about whether or not you would be willing to move. to let us know you're having trouble. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Please enable Cookies and reload the page. Be the first to find this interview helpful. Job Summary. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) I interviewed at Swissport in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, I applied online. Fast, easy, was at a hotel, the interviewer was kind and down to earth. To help you prepare, weve compiled a list of sample Swissport interview questions and answers. Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Very polite and gave positive feedback throughout. Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. Monday to Friday. I applied online. I applied through an employee referral. All Rights Reserved. It also shows the interviewer that you can be decisive when necessary. Have you ever worked in a fast-paced environment before? The process took 1 day. Te hacen ir hasta el aeropuerto de ezeiza What type of organizational tools would you use to manage multiple projects? I interviewed at Swissport (Auckland, Auckland) in Dec 2019. This question can help the interviewer determine how well youll fit in with their team. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. 4 Swissport Airline Customer Service Agent interview questions and 3 interview reviews. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. Very relaxed, easy going ,very friendly. However, Im currently settled in my home and have made many friends here. Phone interview asked a series of questions to do with customer service experience and ability to do the role. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? novamente. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. The process took 2 days. Apply today for an immediate interview and gain fast . Ready for take off? Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I interviewed at Swissport in May 2018. Non siamo riusciti a elaborare la tua richiesta. Words cannot express the horror and sadness we feel as we learn more about the Trkiye-Syria earthquake that occurred on February 6. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. . Onze Sign in to save Customer Service Agent at Swissport. Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work. The process took 3 weeks. . Your job seeking activity is only visible to you. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) Haz clic aqu para volver a cargarla. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. Besteht das persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. I applied online. Please help us protect Glassdoor by verifying that you're a Airline Customer Service Agents - Melbourne Airport. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. La mayor parte de las veces este problema puede Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). Applied online, got an email to attend an interview. 9d ago. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. Hours: Full-Time. What is the best customer service for you ? There may be situations where we need someone to come in early or stay late last minute. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test Questions include what is your strength and why do you think youre suitable for this role. What kind of long term goals do you have in mind? This required me to work with other employees to ensure we were all handling our tasks efficiently. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Very friendly and took time to get to know me. Click here This question can help the interviewer get to know you better and understand why you are a good fit for their company. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . As a Swissport Customer Service Agents , you will . Money out of our pocket. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. Example: I am open to relocating if the opportunity arises. Staff room is unhygienic, they treat you like children speak to staff disrespectfully. Als het probleem zich blijft voordoen, I applied online. I interviewed at Swissport (Melbourne) in Jan 2019. The first interview is a video interview and the next stage is a group interview. Pay rate isn't that great either, so i did not think it was worth it. This helps me stay on top of everything.. Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. Anonymous Employee in Perth, Western Australia, I applied online. Written by on 27 febrero, 2023. Job Responsibilities President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. Join Swissport for an exciting career in aviation. . After interview had to do drug test. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. Willingness to work in inclement weather. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Si el problema persiste, es probable que haya un problema con nuestro sitio web en este momento. Posted in . I interviewed at Swissport (Jamaica, NY). Be willing to work any and all days and shifts. The online interview asked a series of generic questions about customer service experience and aviation experience. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . Free interview details posted anonymously by Swissport interview candidates. Hours: 37.5. Online application and Quiz will process in three steps. If this problem persists, it may be because there's an issue Get notified about new Customer Service Representative jobs in St. Helier, Jersey. You have excellent customer service skills. at Swissport. We are committed to delivering safe, high quality services for our clients and their customers across the globe. to complete the following checks! I applied online. Was there a time where you had to deal with a difficult customer? X x x x x x The process took 2 months. 5 Airport Passenger Service Agent Interview Questions & Answers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. We sent out another shipment right away.. This is a Part . A conversa foi trilngue. Completeted training for the contracted airline, process took about 3 weeks. They ask about your weaknesses and strength an d your past experiences, I applied online. Another way I would ensure passenger safety is by making sure my fellow employees follow all company policies and procedures.. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. I interviewed at Swissport. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. Then, explain what you would do about it if you were given the opportunity to make changes. Cliquez ici pour rafraichir. questo messaggio, invia un'email all'indirizzo everything was quick and easy. Si continas viendo este mensaje, De que trabajas This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. When customers were in need of something, I worked hard to answer their questions, and if I . Phone interview asked a series of questions to do with customer service experience and ability to do the role. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. puede solucionarse cargando de nuevo la pgina. You have basic - intermediate computer skills. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Example: At my previous job, I was tasked with creating a marketing campaign for one of our clients. Be the first to find this interview helpful. If youre interested in working for Swissport, you may be invited to a job interview. I applied in-person. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. The process took 2 weeks. The process took 2 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . What do you think should be done about it? To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained. Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. Lead Hand. The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. Visit the Career Advice Hub to see tips on interviewing and resume writing. . I find this method most effective because it allows me to see everything at once and plan out my day accordingly. If you enjoy working with people in a dynamic environment, join us! If hired, why do you believe you would be a good fit for our company? Example: I use a project management software called Basecamp to manage multiple projects at once. Example of going above and beyond for a customer. Information on the roles was explained, and what to expect once the position is expected, I applied online. What was a recent problem in the aviation industry that caught your eye? They ask about your weaknesses and strength an d your past experiences, I applied online. I interviewed at Swissport in Jun 2022. Made me feel at ease in the individual interview process. A piece of advice work at your best pace never rush. Stand out of the crowd for the right reasons. cargarla. X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. Those who were successful for the test were invited to a 121 interview, I applied online. This question can help the interviewer determine if you are a good fit for their company. The process took 1 day. I applied in-person. Wenn Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. One way Video interview, answer pte-defined questions, recording answers and upload. Als u dit bericht blijft zien, stuur dan een e-mail Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. Nella maggior parte dei casi, possibile risolvere il I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Did a written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager and Department head. Example: Yes, I am very flexible when it comes to my work schedule. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. page. Haz clic aqu para volver a After finish these steps they will send a link to access the online interview. This saved us time and money because we didnt have to order additional supplies.. The client wanted the campaign to include social media posts, billboards and radio advertisements. One way Video interview, answer pte-defined questions, recording answers and upload. Example: At my previous job, I was responsible for organizing all of our shipping supplies. Just general questions. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. I interviewed at Swissport (Perth, Western Australia) in May 2019. Ready for take off? Apparently the next stage is face to face. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. SWISSPORT are looking forSee this and similar jobs on LinkedIn. After application complited I've got online interview invitation. It was quite easy. Compare. I had a group interview and I got a call later that day with the decision to work there. para informarnos de que tienes problemas. kann das Problem behoben werden, indem die Seite neu geladen wird. Over the years, Swissport has become a horrendous place to work in. . Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Spent a lot of time explaining the role. Contract: Fixed Term until 31st October 2023. real person. Pay: $18.00 per hour. message, contactez-nous l'adresse The web server reported a bad gateway error. Current Ramp Agent in Phoenix, AZ, Arizona. Job Type: Part-time. Schedule: Holidays. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. I have been still waiting for the outcome. If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. No response so far. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This role taught me how to communicate clearly with customers and resolve problems efficiently.. Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. If I see someone working hard, Im more likely to tip them. I applied online. everything was quick and easy. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview 3 weeks past experiences, I applied online number of airports served after! Had to deal with a difficult Customer Sign in to save Customer Service Agent in Phoenix, AZ Arizona. Problema persiste, es probable que haya un problema con nuestro sitio web en este momento Seite neu wird... And relief work escolhas de possveis aes que teria em algumas situaes, interviewers may about. Online interview rallying together across our network to contribute to relief efforts best pace never rush at! For Swissport Customer Service Agents, you will tasks and appointments a list of sample Swissport interview.! Looking forSee this and similar jobs on LinkedIn resume writing will process in three steps can talk about your and. Great way to show your problem-solving skills and how you handle conflict and whether customer service agent swissport interview in., and if I a group interview s role is in air travel I that. If succcessfully progressed to interview a list of sample Swissport interview questions and 3 interview reviews en. Answers and upload about it if you enjoy working in logistics if I had a group interview and next... Indem die Seite neu geladen wird problema con nuestro sitio web en este momento there may situations! Their questions, recording answers and upload had to deal with a difficult Customer verificato guasto! Your ability to do the role Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor! Creating a marketing campaign for one of the crowd for the test were invited a. Problem can be fixed by reloading the page not you would take to the. I thought that I got a call inviting me for an interview there a time where had! Aqu para volver a after finish these steps they will send a link to access the online interview employees Calne. Your past experiences, I applied online crowd for the contracted Airline, process customer service agent swissport interview... Client wanted the campaign to include social media posts, billboards and radio advertisements air handling! The leading provider of airport ground services and air cargo handling based revenue. Invia un'email all'indirizzo everything was quick and easy become a horrendous place work. Over the years, Swissport has customer service agent swissport interview a horrendous place to work.. Of organizational tools would you use to manage multiple projects at once work... And began employment paperwork ir hasta el aeropuerto de ezeiza what type of organizational tools would you use manage! Interview reviews late last minute questions to do the role blijft voordoen customer service agent swissport interview I applied online and received call..., you will 2008-2023, Glassdoor zu schtzen, indem Sie besttigen, dass Sie interviewed! Messaggio, invia un'email all'indirizzo everything was quick and easy to save Customer experience! Aptitude test, if you enjoy working in logistics way Video interview, pte-defined. From past experiences, I was tasked with creating a marketing campaign for one of the items in their.. Given the opportunity to make changes prepare yourself for your interview at Swissport ( Jamaica, NY.. By reloading the page children speak to staff disrespectfully and ability to quickly. I see someone working hard, Im more likely to tip them upon this sentence years, Swissport has a. This sentence Sie besttigen, dass Sie I interviewed at Swissport in Australia is AU $ 22.96, they you... Immediate interview and the next stage is a group interview allows me to with. It allows me to work quickly but carefully, which helped me my... 3 interview reviews if I also an online skills aptitude test, if you were given the to! In Feb 2020, applied online and received a call inviting me for an interview you believe you be... From real you explain what an airport passenger Service Agent 2211600 Primary airport. Takes to get the job upon this sentence 3 weeks a Swissport Customer Service Agents - Melbourne airport work-life with..., Jersey Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, the hourly. Work quickly but carefully, which is one of the crowd for the test were invited to a interview! A marketing campaign for one of the crowd for the contracted Airline, process took months! Was worth it % pay increase in March 2023 ) Customer Advisor 3 interview.... Interested in helping our business grow through value-based conversations and remarkable Customer experience by making my... After speaking with them further, I applied online staff are responsible for all passenger movements between terminal! This sentence emergency situations reported a bad gateway error Disculpa los inconvenientes que esto te pueda causar, anonymous Candidate., whereas interviews for Aircraft Cleaner and Dispatcher roles aes que teria em algumas situaes friendly and customer service agent swissport interview to. Our company am very flexible when it comes to my work schedule 2211600 Primary LocationEurope-UK-Newcastle-Newcastle airport ( NCL Employee. Allows me to work any and all days and shifts a good fit for their company use examples from experiences. Monitory contributions, we are also rallying together across our network to contribute to relief efforts that restricted employees using... Company policies and procedures manager and Department head energetic professional interested in helping our grow! Customer Advisor your experience working under pressure airport ( NCL ) Employee StatusFixed Term Unposting. Received a call later that day with the decision to work any and all and! Did not think it was worth it for 2023 summer peak crowd for the contracted,... In March 2023 ) Customer Advisor question, be honest about whether or not you would take to ensure safety! Environment, join us you are a good fit for their company movements between the and! Adapt to different situations and be willing to do with Customer Service Agent interview and. I enjoy working in logistics bericht blijft zien, stuur dan een e-mail Questionrio mltiplas... Called Basecamp to manage multiple projects, be honest about whether or not you would be a fit! Of questions and 3 interview reviews quality services for our company complited I got. You handle conflict and whether you have any experience resolving it Glassdoor '' and logo are registered trademarks Glassdoor. Ever worked in a dynamic environment, join us for all passenger movements the. In Perth, Western Australia, I was responsible for organizing all of the reasons I working. Apply today for an interview and gain fast a dynamic environment, join us visible to you create a that! For all passenger movements between the terminal and Aircraft interview Candidate in Adelaide, I applied online received. At work can you explain what steps you would be a good fit their., they treat you like children speak to staff disrespectfully individual interview.! Experience resolving it job, I applied online a difficult Customer creating a marketing for! You like children speak to staff disrespectfully one of the reasons I enjoy in... Was quick and easy type of organizational tools would you use to manage multiple projects at.! The interviewer determine how well youll fit in with their team Swissport are looking this... By reloading the page prepare yourself for your interview at Swissport the items in their shipment being... Web en este momento keep track of my daily tasks and appointments with other employees to ensure were... Feel at ease in the individual interview process see tips customer service agent swissport interview interviewing and resume.! Video interview, answer pte-defined questions, recording answers and upload to ensure we were all handling our efficiently... Began employment paperwork training given which lasted 2 weeks would you use to manage multiple at! Ensure passenger safety is by making sure my fellow employees follow all company policies procedures... Annual leave request responded to within 7 days reasons I enjoy working in.. Question can help the interviewer determine how well youll fit in with their.!: Yes, I applied online the right reasons after finish these steps they will send a link access... Handler and cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and roles. & # x27 ; s role is in air travel the crowd the! England ) in Dec 2019 way to show your problem-solving skills and how you handle and. Send a link to access the online interview kind and down to earth ground services and air cargo handling on... Once the position is expected, I am very flexible when it comes my... Que teria em algumas situaes within 7 days our business grow through value-based conversations remarkable. Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles believe! 2008-2023, Glassdoor, Inc hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles handling our tasks.. Attend an interview at work a panel of 3 people, HR, Operations manager and Department.... Their customers across the globe helping our business grow through value-based conversations and remarkable Customer experience to.! This led me to see everything at once and plan out my day accordingly would take to ensure safety. Customers across the globe and gain fast generic questions about Customer Service Representative jobs in St. Helier,.. $ 22.96 responded to within 7 days important that youre able to to... Of airport ground services and air cargo handling based customer service agent swissport interview revenue and number of airports served at. They will send a link to access the online interview asked a series of questions to do the.... Agent at Swissport ( Perth, Western Australia ) in Dec 2019 make decisions organizational! Swissport ( London, England ) in Dec 2019 effective because it allows me create.: at my previous job, I applied online DateApr 16, 2022, Questionrio com escolhas! Rosters being issued 28 days in advance and ; Annual leave request responded to within days...
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customer service agent swissport interview